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Find a Location

Westinghouse Outdoor Power Equipment has 1 locations, listed below.

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    Business ProfileforWestinghouse Outdoor Power Equipment

    Generators

    At-a-glance

    Customer Reviews

    1.23/5stars

    Average of 35 Customer Reviews

    Customer Complaints

    158 complaints closed in last 3 years

    94 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Outdoor Power Equipment

    Products & Services

    Generators
    Lawn & Garden Equipment
    Power Stations
    Pressure Washers

    Business Details

    Location of This Business
    777 Manor Park Dr, Columbus, OH 43228-9522
    BBB File Opened:
    2/8/2019
    Years in Business:
    8
    Business Started:
    4/20/2016
    Alternate Business Name
    • Westpro Power Systems
    • MWE Investments, LLC
    • Westinghouse Electric Corporation
    • Westinghouse Portable Power
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Mr. James H. Cline Jr., President
    • Ms. Susana Guerena, Call Center Manager
    • Mr. Lance Twilley, Service Center Manager
    Contact Information

    Principal

    • Mr. James H. Cline Jr., President

    Customer Contact

    • Ms. Susana Guerena, Call Center Manager
    • Mr. Lance Twilley, Service Center Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    158 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    35 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alan C

    1 star

    09/22/2024

    Ive sent several emails and tired to call several timeshonestly I wish I could give this company -5 stars. I have had a generator from them less than a year and supposedly its still under warranty. I purchased this in March and have been trying to get help since July. Used it one time and now it will not start. When I finally get to talk to someone 3rd party they always say help is around the corner and then nothing happens. I go to ********** where I purchased this *** from and its nothing they can do, its mind blowing and sad honestly. So if youre a person who works at Westinghouse I hope everything in ur life dies slowly in ur face! And to the CEO of **********, I bet someone in ur working circle is aware of some of the *** business organizations you all do business with..and just think you all play on this whole America first BS, thats laughable! So its ok to take a hard working person 700$ for a product that dont work and no one can make it right? I guess thats the America we live in now huhI hope ur loss prevention numbers are insane and keep going up! Whats the difference in the stealing you all are doing? Anyways if by chance anyone reads this Ill tell you a million times PLEASE GO TO ***** AND STAY AWAY FROM ANYTHING THAT IS WESTINHOUSE! I will leave reviews for the rest of my life about how bad they are and hopefully I save one person from this BS!

    Local BBB

    BBB of Central Ohio

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