Customer ReviewsforNationwide
351 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Gerrie T
1 star07/12/2024
FSP HOME WARRANTY NATIONWIDE IS TERRIBLE! They take your money but refuse to help out when you put in a claim. The salesman was a liar the way he presented everything to me. When trying to talk to them one guy hung up On me.Nationwide Response
07/19/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Travis F
1 star07/12/2024
Nationwide increased my premium nearly 200% without notifying me. They directly billed my mortgage company, which continued to make payments at the old rate. I accrued a $4k deficit in my escrow account and that's how I finally determined that Nationwide had increased my insurance premium. It is criminal to increase the insurance premium without notifying the customer.Nationwide Response
07/19/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Leza M
1 star06/28/2024
In February of 2024 my sister pasted. She had a pension with ******** that was then taken over by ****** and that was sold to Nationwide Life and Annuity Insurance. I have provided information via fax and certified name after multiple times of Nationwide saying they didnt receive the information. And after 4 months, it is still in review, even after I have provided multiple times that the beneficary of the pension is alive and well. I have the signed documents from ******** from 2019, but Nationwide will not pay the pension out. I tried BBB, but was notified they do not handle these types of cases. I would strongly recommend that if you have a pension either with Nationwide OR that is SOLD to Nationwide Life and Annuity Insurance you take great care and learn all you can about what they will do when you pass, because they may chose to NOT HONOR the pension you worked for, even with your beneficaries listed, if they chose not too.Nationwide Response
07/02/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Joshua S
1 star06/24/2024
Cant get through to anyone they sent my 401k check to the wrong address. Last 4 people I talked to were in another country.Nationwide Response
07/19/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Cecile T
1 star06/14/2024
I filed a hardship request on the 4th of June,sent required medical infi and have been told a prixessor is mot assigned wait up to 5 biz dats. Urgent med issues and adised them I have been sleeping in my car, they could care less.Review from Raven M
1 star06/10/2024
Nationwide is absolute trash. The only time you can contact them is if you’re paying them. You can kiss anything else goodbye. I’m calling to verify insurance coverage dates & can’t get in touch with an agent because the automated system won’t let me get past giving them a policy number that I don’t have. I called the actual agent’s office near me right before close & they put me on hold until 5pm and hung up the phone. I called back & was automatically directed to the callback voicemail.Nationwide Response
06/11/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Alicia P
1 star06/06/2024
They have literally sucked $28,000 from me in 5 years and now that I need help with work on my home that is outside of my control they refuse to help Nationwide will never be on your side you're better off going with another company that will actually help in your time of need. I agree with all of the previous reviews it's a big scam. I am definitely immediately changing companies it's baffling that a company literally can suck that much money from you and not do anything to help improve your home when it's major damage needs to be fixed it shouldn't matter when the home was built if you pay insurance for them to help in matters of fixing things. I'm disabled I'm literally making only 60% of what I was getting when I was working I don't have any means to fix this on my own so I guess my home just goes to **** because I've paid the insurance company set amount and they are going to do nothing about it because their policy pretty much works its way around paying for anything so do yourself the favor and go somewhere else run somewhere else for homeowners insurance because this company is not the place to go for they are not on your side as their slogan claims without again is just propaganda for them to get you to go through them literally when I sign my policy with them they covered all this great stuff but when it comes down to it there's their little loopholes so they don't have to pay for anything so their company just profits off of you and profits off of you wow that will end at the end of this year when my policy is up with them and from what I read they put you in insurance jail so yeah I might be transferring before then because no company should be able to put you in insurance jail for trying to get help with your home when that's what insurance companies are supposed to do right when your house is bad and you have health insurance you go to the doctor and the health insurance helps pay for your health problem Dental same thing car insurance same thing.Nationwide Response
06/07/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Anthony T
1 star06/01/2024
After 26 years with Nationwide, received a non-renewal notice via email. 26 years not a single claim for car or home owners insurance. Customer loyalty doesn't work with this organization. Guess nationwide should change slogan to bring on your side only in the good times..Nationwide Response
06/07/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Nationwide Response
06/14/2024
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.Review from Teresa N
1 star06/01/2024
I would give zero if I could! My pup and I have been with Nationwide for 8 years. My premium started at $79.00 a month and the rates did rise yearly, as expected. My bill last month was $181.00. This month is was $319.00. That is an increase of 76%!!! I called customer service and they said beacuse they do not offer that plan to people anymore and the rates relect that. So they are pricing me out of my grandfathered plan with $100.00 deductable. Not good business. After 8 years you have lost my business and my trust. Shame on you Nationwide.Nationwide Response
06/11/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Nationwide Response
06/13/2024
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.Review from David D
1 star05/31/2024
I've been with nationwide for a good while now multiple years and a 38 dollar late fee gets me canceled. Then say they can do new quote for at more then double of what I was paying. Make that make sense FULL COVERAGE WAS 180 A MONTH AND NOW THEY WANT ALMOST 400 A MONTH PLUS A 527$ DOWN PAYMENT AND I HAVE A CLEAN RECORD THATS STRAIGHT UP EXTORTIONNationwide Response
06/11/2024
We have received notification of your consumer review on the Better Business Bureau website. The appropriate Nationwide Business Unit will be engaged to address your concerns.
Customer Review Rating
Average of 351 Customer Reviews
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