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Find a Location

Columbia Gas of Ohio has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Columbia Gas of Ohio

      290 W Nationwide Blvd Columbus, OH 43215-2561

      BBB Accredited Business
    • Columbia Gas of Ohio

      PO Box 2318 Columbus, OH 43216-2318

      BBB Accredited Business

    Business ProfileforColumbia Gas of Ohio

    Natural Gas Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Columbia Gas of Ohio, headquartered in Columbus, Ohio, is a public utility that sells natural gas and provides gas transportation services to customers in Ohio. The company serves communities in 61 of Ohio's 88.The scope of this report concerns the Columbus-based headquarters and statewide marketplace activity of Columbus Gas of Ohio.Columbia Gas of Ohio, is also one of the nine energy distribution companies of NiSource Inc. NiSource Inc. is based in Merrillville, Ind., and offers natural gas transmission, storage and distribution, as well as electric generation, transmission and distribution to customersfrom the Gulf Coast through the Midwest to New England. BBBs maintain separate reports on other NiSource companies and these reports are available at www.bbb.org
    See all additional business information

    At-a-glance

    Customer Reviews

    1.05/5stars

    Average of 22 Customer Reviews

    Customer Complaints

    77 complaints closed in last 3 years

    26 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/1/1988

    Years in Business: 62

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Provider of natural gas service in Ohio.

    Products & Services

    Provider of natural gas service in Ohio.

    Business Details

    This is a multi-location business.

    Find a Location

    Columbia Gas of Ohio has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Columbia Gas of Ohio

        290 W Nationwide Blvd Columbus, OH 43215-2561

        BBB Accredited Business
      • Columbia Gas of Ohio

        PO Box 2318 Columbus, OH 43216-2318

        BBB Accredited Business
      Headquarters
      290 W Nationwide Blvd, Columbus, OH 43215-2561
      BBB File Opened:
      1/1/1961
      Years in Business:
      62
      Business Started:
      10/6/1961
      Business Incorporated:
      10/6/1961
      Accredited Since:
      1/1/1988
      Type of Entity:
      Corporation
      Alternate Business Name
      • Columbia Gas of Ohio a NiSorce Company
      • Columbia Gas Distribution Companies
      • Columbia Gas of Ohio, Inc
      Hours of Operation

      Primary

      M:
      Open 24 Hours
      T:
      Open 24 Hours
      W:
      Open 24 Hours
      Th:
      Open 24 Hours
      F:
      Open 24 Hours
      Sa:
      Open 24 Hours
      Su:
      Open 24 Hours
      Business Management
      • Ms. Renee Cook, Customer Relations Manager
      • Ms. Melisa Thompson, Director of Regulatory Policy
      • Mr. Lloyd Yates, CEO
      • Ms. Ellen Macke, Director of Public Affairs
      • Mr. Vincent Parisi, President/COO
      Contact Information

      Principal

      • Ms. Renee Cook, Customer Relations Manager
      • Mr. Lloyd Yates, CEO
      • Mr. Vincent Parisi, President/COO

      Customer Contact

      • Ms. Renee Cook, Customer Relations Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      77 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/13/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      On April 18, 2024, I took 6 hours off work for a doctor’s appointment. At approximately 8:30 A.M. I received a knock at my front door, and a gentleman from Columbia Gas introduced himself as ****. **** explained to me that I had a gas leak below my concrete driveway where my RV was parked, and he stated that they may have to dig underneath the driveway. I just got this driveway done in 2019 and it was fairly new and paid approximately $15000 to get it done, so I immediately was upset. He stated that someone from Columbia Gas should have called me to let me know. I did not receive a phone call! He needed me to move the RV also. He went onto say that they would probably finish later that day and that they would temporarily back fill the hole with gravel until a 3rd party came out to replace the gravel with concrete. He stated the 3rd party was ***** Cement Company out of Sandusky and didn’t know when they would be out to concrete it again; however, stated that this was season that they would do that. He continued by stating that if the concrete company saw my RV was parked where the gravel is that they would just pass by my house without any notification and not do the work, and they didn’t have to call to make an appointment so I could move my RV. I became even more upset because a RV is not like a car, I have to make arrangements and notification to other people to move the 30 FOOT RV! When I came back from dr. office, the hole was approximate 12-foot-long x 3-foot-wide x 6 feet deep. Now my driveway looks like crap and is an eye-sore in my neighborhood. I am very upset that I have this gravel mound in the middle of my concrete driveway and not knowing if and when someone will fix it. Although I appreciate them fixing the gas leak, I deeply disturbed that I as a taxpayer I don’t have any rights on my property (driveway). I would like the driveway fixed immediately and feel disrespected.
      Read More

      Customer Reviews

      22 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jaime g

      1 star

      03/26/2024

      They take your money then ask you for a lease and will not turn you gas on for over 48 hours

      Local BBB

      BBB of Central Ohio

      BBB Reports On

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