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          Germain Kia of Columbus has 1 locations, listed below.

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            Business ProfileGermain Kia of Columbus

            New Car Dealers

            Additional business information

            Additional Info:
            Hatfield Kia is owned by Sonic Automotive, Inc. Sonic Automotive owns several automotive dealerships in the Central Ohio area. The BBB maintains separate files on each dealership. These reports are available at www.bbb.org. The corporate office for Sonic Automotive Inc. is located in Charlotte, NC and that BBB maintains a corporate report on the company. http://www.bbb.org/charlotte/business-reviews/auto-dealers-new-and-used-cars/sonic-automotive-inc-corp-headquarters-in-charlotte-nc-105584
            See all additional business information

            Contact Information

            1455 Auto Mall Dr

            Columbus, OH 43228-3658

            Get Directions
            Visit Website
            Email this Business
            (614) 870-9559

            Business hours

            8:00 PM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 PM - 9:00 PM
            8:00 PM - 9:00 PM
            8:00 PM - 9:00 PM
            8:00 PM - 8:00 PM
            8:00 PM - 7:00 PM
            12:00 PM - 5:00 PM

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto dealer, Automobile Sales, Automobile Service

            Products & Services

            Auto dealer, Automobile Sales, Automobile Service

            Business Details

            Location of This Business
            1455 Auto Mall Dr, Columbus, OH 43228-3658
            Email this Business
            BBB File Opened:
            11/1/1989
            Years in Business:
            34
            Business Started:
            8/11/1989
            Date of New Ownership:
            11/4/2019
            Alternate Business Name
            • JPGK, LLC
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 PM - 9:00 PM
            W:
            8:00 PM - 9:00 PM
            Th:
            8:00 PM - 9:00 PM
            F:
            8:00 PM - 8:00 PM
            Sa:
            8:00 PM - 7:00 PM
            Su:
            12:00 PM - 5:00 PM
            Business Management
            • Mr. B. Scott Smith, President
            • Mr. Brian Frye, General Manager
            • Mr. Richard Germain, Manager
            • Mr. Brian Frye, General Manager
            • Mr. Paul Germain, President
            • Mr. John Germain, Vice President
            Contact Information

            Principal

            • Mr. B. Scott Smith, President
            • Mr. Brian Frye, General Manager
            • Mr. Paul Germain, President

            Customer Contact

            • Mr. Richard Germain, Manager
            • Mr. Brian Frye, General Manager
            • Mr. Paul Germain, President
            • Mr. John Germain, Vice President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I took my car in to have warranty repaired on the windshield seal was deteriorating. They had to remove my tint and remove my dashcam camera. I been trying to get a hold of someone about it but no response. Kia has told me it Germian responsible for it. All I want is to have my car tint and my dashcam reinstall and they cover the cost to have it done.
            Read More
            Read 14 More Complaints

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cindy S

            02/17/2024

            Bought a 2024 Kia Sportage and four days later cluster screen goes out, having trouble with E brake and auto start. We spent $36,000 on this car and are getting treated by service like we are annoying them. We even got in contact with Kia consumer affairs because the dealership had to contact Kia tech line. I am so mad and upset about this, we have heard ridiculous excuses from services before they found out an update didn’t solve the problem. I will never buy a car from this dealership again they treat you like trash and don’t care that you just paid your hard earned money for one of their lemon cars. They don’t care if they make it right or not. I want my money back or a new car replacement that actually works right!!! Ridiculous shouldn’t be driving a rental car after buying a brand new car from this company.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

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