Business ProfileforBidCol

I have purchase several items from this company even when they were still a part of Treasure Hunt. I have had very good experiences with them up until these 2 incidents. The first one I purchased was a Dollar General pallet. There was a couple good boxes and then there were 3 boxes filled with candy that was eaten by mice, covered in mice feces. I complained to the store through their Facebook site but no satisfactory response. The health concern with this bundle is clear with everything I had to throw out and which was unable to be used. My second complaint goes to my most recent purchase of a mystery bundle of 4 boxes. When I arrived to pick up my order the boxes I received and the boxes I bid on did not match. I brought this to the owner ******* ******s attention and was asked by him how much I paid for it, I responded with the dollar amount and was told that’s all you paid that’s all you get! I told him they clearly did not match what was in the picture and they had 2 different lot # on them that didn’t match mine. He finally said go get my stuff which was in my car and I will give you a refund. Then proceeded to tell me I was blocked from bidding again and to get out of his store. O asked for corporates number and was told he was corporate and again told to get out of his store. I left and tried calling the another number listed to find a corporate number to complain to and was told these were independently ran. I am hoping that the BBB will reach out and have this company put accurate pictures of the items people are bidding on and not give them what they want when customers arrive. I am also hoping that with my complaint no one else will have to be subjected to the unhealthy and disgusting products covered in mice feces as I did. I was offered a refund and received it for this recent bundle but not for the unsanitary one I purchased and complained about