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Business ProfileforEcoshield Pest Solutions Columbus, LLC
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 284 E Campus View Blvd, Columbus, OH 43235
- BBB File Opened:
- 4/27/2022
- Years in Business:
- 2
- Business Started:
- 11/4/2021
- Alternate Business Name
- Ecoshield Pest Solutions Columbus
- Business Management
- Mr. Doug Cardon, CEO/Owner
- Mr. Ken Moody, General Manager
- Mr. Paul Kelly, Regional Manager
- Ms. Sarah Timmons, Office Manager
- Contact Information
Principal
- Mr. Doug Cardon, CEO/Owner
Customer Contact
- Mr. Ken Moody, General Manager
- Additional Contact Information
Phone Numbers
- (888) 744-1284Other Phone
Website Addresses
- (888) 744-1284
Customer Complaints
57 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
BBB transcribed from typed letter received via transfer from another BBB:
************************;
************************;
*********, ** 44906
Complaint Information:
Product or Service Involved: Pest Solutions
Date of purchase or Service: May 24, 2024
Amount involved: $341.33 (so far)
What is your complaint:
EcoShield Pest Solutions had sent an agent, ******************* to our neighborhood to sell a service to me. I asked him if they offer a military discount and senior citizens discount for their services. He did not offer me any discounts. I let him know that I had a ********* bee problem, bot not a danger. We sat on my front deck for some time just talking about the services that they offer. I let him know that I did not want a contract, buit just wanted the ********* bee problem taken care of. Eventually, he handed me his phone. I let the person on the other end of the call know that I did not want a contract. Last month I got a bill for roughly $160.00. This month I received another bill for $160.00. I called Ecosheild Pest solutions and they told me that I had signed a contract with them and that I was not able to cancel. I had told them multiple times that I did not want a contracted service with anyone. I recalled signing something, but assumed it was for them to be on my property that day to spray a one time application onto surfaces to get rid of the ********* bees. Again, I was not told that I was signing a contract. I called EcoShield Pest Solutions again on July 19, 2024 at number ************ with my daughter present and spoke with agent, ****. She said stated that I do have a contract, but my account is currently frozen/cancelled. She then told me that I could settle my account by paying off the balance on my account, which was $160.50. I requested a copy of the said contract and she emailed it to me, to my personal email adress, ************************* I had my daughter look it over and it was signed by me, but it was not the form I recall signing in the first place. The contract documents were dated for May 24, 2024. She also mentioned during our call that I have a verbal contract with them, which I feel is not binding. The only thing that **** offered me on behalf of the company was to settle my account to get out of my contract, but on the other hand she stated that my account was frozen/cancelled.
Customer Reviews
21 Customer Reviews
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Most Recent Customer Review
Melissa G
06/24/2024
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