Customer ReviewsforEcoshield Pest Solutions Columbus, LLC

**************** came to my door, was rude, rolled his eyes, too aggressive.

The ***s that came out were amazing. The customer service *** when I called to cancel my service was horrible. Done to Financial problems we had to cancel our services. The *** keep trying to get me to stay and I told him multiple times no we cant afford it right now. Then he said well Im going to have to charge you 214 for Cancel and I dont care what the sale *** told you. You will have to pay the 214. I had the sale ***s number so I told him I was going to call him cause he said I could cancel at any time we need to. Then it was Ill cancel your account but there will be *********************************************************************************************************** anything.

I would give Ecoshield negative stars if I could. My mother was a victim of their door to door sales tactics and was essentially preyed on by their snake oil salesman. She had an issue with moles and mice from the neighbors trash heap of a backyard and they said with a years worth of treatment, billed and performed quarterly, she'd have no issues. I think she only ever saw them on her property one time past the first visit, despite being retired. And when you think quarterly you think once every 3 months, right? They charged her almost $200 two months in a row and despite being told it was a year contract, KEPT CHARGING HER almost $200. When reaching out to have the last charge reversed, she was told they would (and given NO time frame), then was transferred to a "supervisor" who just tried to haggle her into staying a customer and still playing them for nothing. She set the phone down and let him ramble on till he hung up. After calling back, she was told it would take 15 days to clear the refund... almost 20 days later, no refund. Echoing the fact that this company needs investigated. With the door-to-door method it feels like they are preying on specific demographics of people and NOTHING about their business is noble, honest, or trustworthy. DO NOT USE ECOSHIELD

This is a scam. Signed up for 4 services. We were told that when they come out after the first service they are checking to see if the applied enough and whether it worked. We understand that this was not a chargeable visit d.t being a check up. We were billed and unable to pay by phone. They declined to mail a bill but still insisted we pay by check !

Company made the News in Columbus for their deceitful methods. As a realtor I know the problems ants can cause and reached out to this company and was assured the problem would be resolved. Problem was not resolved after several attempts exactly 18 months of attempts. When I tried to cancel they were great, because I has sick and they offered to cancel my contract for a fee of $150.00. No problem cancel the contract! Two days later I received a text stating the customer service department was reaching out to proceed with my cancellation. I lost it and contacted the attorney general in Ohio. This company needs investigated.

William S came and treated my house and yard. He is very polite and explained everything. Quite knowledgeable. I appreciate all his information and demeanor. I would like him to always be the technician that comes to our house. Thank you William for your excellent service.

Terrible experience. No matter when you call or who you speak with English is not their first language. I tried to reschedule an appointment and the customer service rep who said she could reschedule the appointment needed to put me on hold several times to find out when they could reschedule. Despite terrible results, the company will not allow you to stop the service for ANY reason. Luckily, I am only required to have one more service before I can cancel. However, I know that will probably be a chore. I would definitely shop around. If a door to door salesman comes to the store, DO NOT ANSWER. The salesman was smooth as silk and convinced me this was a good service. It is not.

Similar to the other reviews we signed up after a door-to-door "sale". After multiple treatments we saw absolutely no change in pest control. We also were skeptical of the need to treat and pay for treatment in the winter months when there are no pests. Upon trying to cancel service, I called the local office and was told this was going to be taken care of. A few moments later I received an email saying it was not and that I needed to contact another number. From there I was transferred multiple times until I got a customer service rep who, instead of cancelling, tried to sell me on additional and reduced price services. I had to be rude in order to get this cancellation processed and was still charged a "cancellation fee". I would NOT recommend this service or company to anyone.

This is an unethical company, all the reviews reflect what we endured, dishonest tactics, threats and over billing. Stay away from this company and don’t sign anything even if they say it’s not a contract, they will scam you. Do not hire EcoShield.

I only agreed to pay for this company’s services because the salesperson used a scare tactic. I told him I had no problem with any type of insects or spiders. He then said several neighbors were hiring them due to mice coming into their homes from the nearby fairgrounds. I’ve never had mice before, but I didn’t want to jinx myself. After 3 treatments, I have my first mouse. I was told they didn’t treat my home for mice because I didn’t say that was my major problem. That was the only reason I hired them! I called to cancel my contract today. They offered to do my next treatment for half off and then I would have 3 full price treatments. No thank you. I was just sent an invoice for $214 for breaking my contract. I paid over $400 for absolutely nothing. There is no way should I have to pay them more. Do not hire Eco-Shield Pest Solutions. You will regret it.