Business ProfileforEvolved Plumbing and Mechanical LLC

Evolved Plumbing Columbus Ohio- July 24 2023 installed new hot water tank, new basement toilet & new basement utility sink. Young inexperienced & unlicensed plumber (******) installed correct 40 gal tank with incorrect 36,000 BTU. Original tank was 40,000 BTU. I called Evolved, inexperienced plumber returned, ran tap 3 seconds and left. Evolved Plumbing then ghosted my calls, no further return calls. My electric bills are higher than before replacement, water tank must now be set on higher temp. Not enough hot water in kitchen sink for dishes or take a hot shower in bathroom. I have a 24 year old **** Therm boiler furnace which still works. Young plumber had no experience with this system, often called for advice to company. I did not know what a BTU was, and had to educate myself after the replacement, trying to solve the problem. Otherwise I would have made sure to notice the error during the install. I looked up photos of original hot water tank from condo purchase inspection Dec 16, 2019. The young plumber did not have enough experience to solve mistakes & work with uncommon plumbing set up. I was nervous as the young plumber frequently called for advice, and said things like Oops I forgot the draft hood! He called for help but received none when he could not figure out how to drain the tank to get it up the basement stairs. To protect my carpet I held a plastic tarp under the heavy partially filled broken tank as the young man dragged it up the stairs, stopping in pain midway to exclaim What have I done! My bills are higher, available hot water is lower. I demand the company replace the tank to correct heating capacity or better yet, reimburse the cost to me so I can hire someone else I can trust. No complaints regarding utility sink & new toilet, although plumber picked up sink without legs & made several trips to hardware store for supplies.