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Find a Location

Car One, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCar One, Inc.

    Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Used Cars

    Business Details

    Location of This Business
    1386 Essex Ave, Columbus, OH 43211
    BBB File Opened:
    9/24/2008
    Years in Business:
    41
    Business Started:
    4/1/1983
    Business Incorporated:
    9/1/1983
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 1:00 PM
    Su:
    Closed
    Business Management
    • Mr. Marcos Ferreira, President/Director
    Contact Information

    Principal

    • Mr. Marcos Ferreira, President/Director

    Customer Contact

    • Mr. Marcos Ferreira, President/Director
    Additional Contact Information

    Fax Numbers

    • (614) 360-2555
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered

    Consumer mailed letter of complaint to BBB.  We have copied the text below:

    Better Business Bureau

    Columbus,Ohio
    Dear Bureau staff,

    I recently purchased a used automobile, a 2007 Mazda CX-7 from Car One , 1386 Essex Ave., Columbus,Ohio 43211-2632 for $10,853.75. April 15, 22

    The owner ******, offered a 6 month Warranty with the purchase. I test drove the car but not enough. There were immediate problems.

    The AC did not work. The manuals wer so complicated, it was difficult to understand all the cars operating instructions , but I kept reading.

    Whem I called ******, he agreed to fix the AC, but that has not happened. Everytime we set a day and time to repair the car, he put

    rescheduled the day and time. He said he would provide a loaner while the car AC was being repaired, but he has continued to cancel

    the date to repair and reschedule. My friend ****** ******** and a frie.nd of hers, ****, tried to remind ****** of his agreements, but he

    has continued to put off doing the repairs. He also has never sent me the Title to the car so I can renew my insurance and get new license
    plates.

    The VIN # is *****************. ****** has continually not followed through with his responsibilities and agreements. If it were

    possible I would return the car and get my money back and go to a legitimate,honest car dealer.


    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Larissa L

    1 star

    09/07/2023

    We bought a car with him. We took the car and gave the down payment but he said he needed time to arrange the documents and that on the same day he was going on vacation and that he would sort it out while he got back. In the middle of the process he said that he was not going to sell the car to us anymore and that he wanted the car back. When we gave it back to him, he simply said goodbye and didn't refund our money. We called the police and they said they couldn't do anything and we would have to file a civil case. And so we lost 1000$. When discussing what happened to us to our friends, we discovered that he carried out this scam on at least 3 people, and that there were more court cases against him.

    Local BBB

    BBB of Central Ohio

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