ComplaintsforBest Deal Tire
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Complaint Details
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Initial Complaint
07/07/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 6/30/23my driver front tire blew. I took the flat tire to get it fixed. I had a friend pick me up take the old tire & get a new one & put it on the car. I immediately noticed a difference in travel, like the driver side was higher but I thought maybe because it was a new tire. I parked the car & went out of town. Upon my arrival back home after the holiday I needed to make some errands, as I started to drive on 7/4/23 I felt a strong pull to the right & when I made a turn a screeching sound. I stopped at my friend’s house that had took me to get the tire fixed on 6/30, explained to him how my car was acting & he looked at my tires & noticed the tire I had got fixed on 6/30 was the WRONG SIZE. They had sold me a 295 instead of a 255 &that in fact was causing the pulling &noises. On 7/5 I went back, the first guy who approached my car asked how can I help. I explained what was going on &immediately he became irate saying I did NOT get my tire from there &the guy wasn’t there. I’m confused to what guy so I told him yes I did get my tire there &he began to raise his voice &cause a scene &2 other guys came over. They began to speak in their language &then saying NO you Not get from here. Then I pulled up my receipt the one guy says o ok well that’s NOT the tire &walks around my car & says this is the tire(back rear) then the other guy says no this one (front passenger) then says I remember you &the car. I stated it’s the front tire the ONLY TIRE THAT IS DIFFERENT & TOO BIG. Then he called me a liar. Mind you on 6/30 I didn’t even have my car when I came because it was on the side of the road. All my tires are the original tires same size besides the tire that was oversized &bought from them for the driver front. I had to get the owner @that point because they were attacking me & I felt very scared. My car is damaged alignment is messed up, making noise, causing my brake sensor to go off &car to shut off& lost my custom tire stem. Unprofessional &my car needs fixed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.