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ComplaintsforAamco Transmissions
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
AAMCO is continuously adding on repairs for my vehicle which appears to be a ripoff. They have been servicing my vehicle since October 3, 2021. AAMCO has completed 2 other repairs related to my fuel pump and are now alleging that I need a third repair. I paid $100 for my deductible related to repairs covered by my extended warranty, $167 for a tow to their shop, and close to another $200 for a diagnostic. Clarity (or ******* as she changes her name every time I call) has been in contact with myself and my father regarding repairs. They further attempted to rip me off for another $100 in reference to deductible as they did not understand my coverage. At the moment, they are now stating that there is an electrical problem that needs to be addressed: fuel pump control module. The part itself is only $50 and they are charging another $150 for labor that will only take an hour. Even now, they are "not sure" if this 3rd repair will fix the problem.Business response
12/16/2021
BBB COMMENT BY STAFF ****
She already took car. Its been gone for a month or so.
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Contact Information
Columbus, OH 43202-1137
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:00 AM - 6:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.