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ComplaintsforAMP Auto Sales LLC
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Complaint Details
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Initial Complaint
03/25/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
ON 10/25/2023 I BOUGHT A CAR FROM AMP AUTO SALES LLC IN COLUMBUS PER CARFAX THE CAR HAD BEEN PREVIOUSLY REPORTED AS A TOTAL LOSS VEHICLE. HOWEVER THE MEMORANDUM TITLE PROVIDED SHOWS THE TITLE AS "CLEAN"--THE MEMORANDUM TITLE CONTAINS NO BRANDING, REBUILT OR SALVAGE NOTATION. AMP AUTO SALES MISREPESENTED THE TITLE STATUS WHEN OBTAINING A LOAN ON MY BEHALF THROUGH FIRST BANK OF OHIOBusiness response
03/26/2024
******,
We have tried to help you out by offering you a fair trade in value for the vehicle, but we cannot nullify the contract and refund you all the monies. You've had this vehicle for almost 5 months and we didn't do anything illegal that would require us to buy it back.
When you purchased a vehicle from our dealership, you were aware of its total loss vehicle history. It was disclosed on a Carfax report that you have signed. You also purchased the vehicle as-is and waived the service contract we offered. The vehicle had a clean certificate of title and there was no misrepresentation of the title status.
We were researching regarding this issue to be able to explain it to you better.
Below is the quote from an article by *********** ******* * ******* ***. Attorneys At Law:
"Every state has their own title-branding laws and requirements and some of them leave it up the insurance company. In most states the law defines damage thresholds as a function of requirements for salvage title laws only. In other words, the state may require a salvage title if damage exceeds a certain threshold, however carriers can declare a total loss at any at any level of damage. In other words, the total threshold laws do not bind insurance companies adjusting auto property loss claims. For example, in a state with a 80% salvage title threshold, a vehicle’s repairs may be at 75% of market value, but the carrier, after taking salvage value into consideration, finds that the repair is not economically feasible and declares the vehicle to be a total loss. In such an instance, the vehicle could go to the salvage auction as a total loss, yet it would retain a clean title under state law, as it remains below the salvage title threshold."
Carfax's definition:
Total Loss Vehicle
An insurance or fleet company declares a vehicle a total loss when a claim exceeds approximately 75% of its pre-damage value or if the vehicle is stolen and not recovered. This damage threshold varies by company. These companies typically take possession and obtain the title. Not all total loss vehicles result in a DMV-reported branded title. This may occur when an insurance company's definition of a total loss is different than the state DMV's definition for a branded title or when the owner of the vehicle is a self-insured company, like a fleet or rental company.Best regards,
AMP Auto Sales LLC
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Contact Information
5580 W Broad St
Columbus, OH 43228-1118
Business hours
Today,10:00 AM - 7:00 PM
MMonday | 10:00 AM - 7:00 PM |
---|---|
TTuesday | 10:00 AM - 7:00 PM |
WWednesday | 10:00 AM - 7:00 PM |
ThThursday | 10:00 AM - 7:00 PM |
FFriday | 10:00 AM - 7:00 PM |
SaSaturday | 10:00 AM - 5:00 PM |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.