ComplaintsforKNE Motors Inc
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/12/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Brought they finace it because I did not get the insurance the cut the chip on the car I should not have to pay for something for 3 years and the car having problems engine light was on and going off I contact the dealer Kne Moters he had the car a week I told him to give them back the money or keep the car then I said come get the car and he made it wortsen then when I brought it to him they make up fake paperwork.Business response
01/25/2022
this vehicle was finance from a bank so im not sure how the paperwork is fake and it was purchased as is after you bought the vehicle you wanted some things done to it and i agreed to fix it for you. If something happens in the future you are responsible to take care of it. the dealership isn't responsible for your vehicle for the remaining of your loanCustomer response
02/23/2022
Consumer mailed attached photo of odometer reading and a copy of AS-IS - SOLD WITHOUT WARRANTY for purchase of 2008 Honda Pilot dated 10/27/2021.Business response
03/03/2022
Per phone conversation with ***** on 3-3-22:
Consumer was aware that there was a discrepancy/mistake made with the report of mileage when she purchased the car. She was told the correct mileage, but the paperwork reflected different. The paperwork sent to get vehicle financed reflected the correct mileage. ***** is sending the bill of sale with the corrected mileage that was sent to credit union for financing.
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Contact Information
Business hours
Today,9:00 AM - 7:00 PM
MMonday | 9:00 AM - 7:00 PM |
---|---|
TTuesday | 9:00 AM - 7:00 PM |
WWednesday | 9:00 AM - 7:00 PM |
ThThursday | 9:00 AM - 7:00 PM |
FFriday | 9:00 AM - 7:00 PM |
SaSaturday | 9:00 AM - 6:00 PM |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.