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          Find a Location

          Dr. Flood LLC. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Dr. Flood LLC.

              Columbus, OH 43205-1411

            • Dr. Flood LLC.

              PO Box 9967 Bexley, OH 43209-0967

            Business ProfileDr. Flood LLC.

            Water Damage Restoration
            Multi Location Business

            Contact Information

            Columbus, OH 43205-1411

            Visit Website
            (614) 900-5725

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Customer Reviews

            1/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The company states they are a full service emergency water restoration company, specializing in water damage clean up and repair, storm damage and mold removal and remediation

            Products & Services

            water damage restoration , fire and water damage restoration

            Business Details

            This is a multi-location business.

            Find a Location

            Dr. Flood LLC. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Dr. Flood LLC.

                Columbus, OH 43205-1411

              • Dr. Flood LLC.

                PO Box 9967 Bexley, OH 43209-0967

              Location of This Business
              Columbus, OH 43205-1411
              BBB File Opened:
              2/10/2011
              Years in Business:
              23
              Business Started:
              1/1/2001
              Alternate Business Name
              • Doctor Flood
              • Service Pros
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Chance L. Pounds, Owner
              • Mr. Christian D. Pounds, CEO
              Contact Information

              Principal

              • Mr. Chance L. Pounds, Owner

              Customer Contact

              • Mr. Chance L. Pounds, Owner
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Preparing for and recovering from flooding

              Customer Complaints

              10 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/07/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Used this firm to conduct water damage remediation. Within 30 days they were in touch with and agreed to a settlement from insurance. However, they claim they have not received the insurance check. They did not contact me at all to advise me they were still waiting on payment, but simply tendered a notice of intent to file lien. They will not respond to my inquiries or explain why they did not call me when they said they did not receive the check from the insurance. Their first step was to threaten a lien. It's been about 45 days since their services were rendered. Insurance states they sent the check a week ago. I am extremely disappointed this service's only communication to me was a threat rather than an inquiry to allow me to call insurance to confirm payment.
              Read More
              Read 9 More Complaints

              Customer Reviews

              8 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Tracey P

              05/29/2024

              DO NOT WORK WITH THIS COMPANY!!!!!!!! They are conmen and will quote one price and charge 3x and then attempt to put a lien on your home when you do not pay. I will be posting this on every possible review site to warn people of their deceptive practices. They should be charged and their business should be shut down immediately.
              Read 7 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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