Business ProfileforStrong Remodeling And Repairs LLC

Matthew Strong (owner) was hired to strip/sand and repaint my porch railing from white to black, applying 2 coats. On the first day, Matthew and his coworker were very friendly with homeowners. Due to rain the next day, contractors were set to come the day after. No notice was received on a time of arrival, only a “we are here” message sent on Facebook (FB) messenger once they were in driveway. Homeowner pointed out paint speckles on bay window and window trim area. Worker states “that won’t be a problem. Goo Gone and a razor blade will take it off.” After allowing a few hours to pass, the workers began to pack up supplies. When asked about application of two coats of paint, Matthew states “yes they are done” after homeowner visibly watched first coat be applied to gate area within 15-20 minutes prior. As the two homeowners went around the porch pointing out white areas (approx 20-30 spots), Matthew began to appear irritable, ignoring homeowners concerns. Homeowners decided to pay for service and finish job themselves, as it was easier than continuing to point out missed areas and deal with unwanted attitude. Invoice at completion stated $60 per hour for labor, while FB messenger described “I only charged you for 8 hours labor at 400” which would be $50/hr, obtained at initial in person quote. After being handed payment, workers got in their vehicle and left without comment. If you are looking to have a job mostly completed, on a lower value home at a great price, this would be the company to choose. Unfortunately I was looking to have the job completed in a more professional manner and shouldn’t have gone with the lowest quote received. We now have numerous dried paint drops, black paint on concrete/brick/window areas and the 2nd layer of paint to add ourselves with a hand sprayer. Company continues to advertise on FB that they’re BBB accredited, even after losing accreditation. Feel free to reach out for photo proof if you are in need. **************** *********