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Find a Location

Blossom Music Center has 1 locations, listed below.

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    Business ProfileforBlossom Music Center

    Event Ticket Sales

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1145 W Steels Corners Rd, Cuyahoga Falls, OH 44223-3199
    BBB File Opened:
    9/27/2004
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Business Management
    • Blossom Music Center General Manager, Customer Contact
    Contact Information

    Principal

    • Blossom Music Center General Manager, Customer Contact

    Customer Contact

    • Blossom Music Center General Manager, Customer Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying tickets to the big game or concert? Don't get scammed

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Our time was absolutely awful! We paid extra for handicap seats, then get told that the GRASS lot over a mile away from the actual center was handicap parking. My husband is in a wheelchair so we rented a power scooter to get him there, but because it was so far and he had to go through gravel and mud, the scooter broke down. We then met up with some amazing sheriffs who helped me go all the way back to our van, drive to go pick up my husband that was just sitting on the side of the road. We were finally able to go to the handicap parking (which was empty at the time) only to learn that all the actual handicap parking spots were sold for “premium parking”? We were able to get someone to take us down by our seats, then were told that we had to go around the other side of the stadium to get to our section behind the gate, that we couldn’t see because there was no worker in front of the gate, but instead leaned over facing the stadium with their back to us. We got to and “parked” the first time at blossom a little before 7. We didn’t get to our actual seats until 9:45. My husband has extreme ptsd and thought this would be good for him to get out because we both love Chris Stapleton… boy were we wrong! All of the poor and dismissive treatment was disgusting to say the least. If someone pays extra for handicap seats, shouldn’t they come with handicap parking? Seriously, if someone pays for HANDICAP seats, doesn’t that usually mean that they have limited mobility? So your solution is to park handicap people as far away from the venue as possible and sell the handicap spots for a premium price?! We paid over $300 for a concert that we saw 25 minutes of. This took place on May 31. The email that was used to purchase the tickets was inout wrong, but it was ************************
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    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terry S

    1 star

    06/25/2024

    Handicap parking SUCKED, they put you in a field of ruts and gravel that you cant get your wheel chair through or a scooter, grab a friend to help push you through the gravel or youll miss more of the show because They can handle or manage the traffic for a sold out crowd! You better go hours and I mean hours before the first act,youll miss most of the show.I guess if your handicap you have to pay $75 for vip parking for your wheel chair to roll on, American disability act standards not important to Blossom.So heres the scoop, save your money and dont waste your time if your handicap or pay the outrageous ticket prices for two,buy $75 vip parking tag you hope to get into;pack a lunch for the long wait getting in,pay $15 for a chair rental that their web site says you can bring or rent for $5.00 even their website ***** and wasnt updated and $48 on up for a bottle of wine that cost $14.99 or grab a beer for $17 24 oz.Wheelchair guest dont forget to bring a friend to help push!

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