ComplaintsforEvans Concrete Construction And Landscaping
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Complaint Details
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Initial Complaint
05/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
the date of the transaction was April 25,2022 the amount of money that I paid the business was $6542.50,the committed to a concrete driveway with a broom finish look. work wasn't done as promised there was imperfections in concrete finish. dips that hold water, waves, uneven areas through out concrete finish, there are slopes at garage door which let water into the garage, exposed rocks through out the slab driveway, there are raised spots in driveway that can cause trip hazards as well. He wanted to put concrete on top of concrete to cover up imperfection such as waves and dips ,but not unevenness. I paid by check through fifth third bank check #**** and #****.Business response
06/21/2022
I told Mr. ****** we could fix the problem areas. He decided the way he wanted me to fix it was a total tear out and replacement. Mr. ****** and I came up with a money agreement which he will be paid by the date I gave him. Thank you for your time. ****** ***** ***Customer response
06/22/2022
Complaint: ********
I am rejecting this response because: Mr. ***** did not respond to me with a day, month or year. in addition I asked him to give me a notarized letter letting me know that his intentions would be honorable in the return of $3,421.25 . in witch $200.00 was work that was not completed. When I sent the text back to Mr. ***** I hadn't had a response back from him since June 9,2022 at 6:34 a.m. There are many flaws ,dips and uneven trip hazards in driveway. I think the best outcome now would be a full refund in the amount of $6,542.50
Sincerely,
****** ******Customer response
07/11/2022
The matter has been resolved between Mr. ***** and I.Sincerely,****** & ****** ******
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.