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          Paul A Maiden Construction, Ltd. has 1 locations, listed below.

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            Business ProfilePaul A Maiden Construction, Ltd.

            Fire and Water Damage Restoration
            BBB accredited business

            Contact Information

            2011 Homesite Dr

            Dayton, OH 45414-4000

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            (937) 890-5028

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/3/1992

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers contractor services including insurance claims.

            Business Details

            Location of This Business
            2011 Homesite Dr, Dayton, OH 45414-4000
            BBB File Opened:
            9/13/1988
            Years in Business:
            70
            Business Started:
            1/1/1954
            Accredited Since:
            4/3/1992
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Paul Maiden, Owner
            Contact Information

            Principal

            • Mr. Paul Maiden, Owner

            Customer Contact

            • Mr. Paul Maiden, Owner
            • Mr. Chris Maiden
            Additional Contact Information

            Fax Numbers

            • (937) 890-5125
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Preparing for and recovering from flooding

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dawn K

            11/16/2023

            Referred by homeowner insurance company to provide bid, inspection and ultimately hire to complete repairs of water damage due to plumbing issues imbedded in slab foundation going into hearth fireplace insert running outside to the bib of the outside wall spigot. Received information on estimate of subcontractor’s bids Maiden wasn’t really doing any of the work directly managing subcontractors only. When we got a request from them to sign a Master Authorization form to begin working they also required a 50% down payment. After hearing what happened to the victims of the Ohio tornado where restoration companies asked for large down payments I asked them for a reduction in the amount of down payment. They refused without any negotiation and walked away from the job. Neither did they provide a request from me in writing to confirm their insurance company policy would in fact cover their subcontractors. Very disappointing we waited a long period to obtain the quote for the work and then when we got down to the end of details they were unwilling to communicate or become flexible on payment terms. We were hoping to do business with them.

            Paul A Maiden Construction, Ltd. Response

            11/17/2023

            In response to Ms. K*******, who was handling this claim for her mother, we have been in business for almost 70 years. We inspected the job, provided a detailed estimate and supplied carpet samples for her mother. Unfortunately she had had problems in the past with other contractors and she did not approve of our long standing terms of initial payment to begin repairs. We temporarily covered an opening in the family room, at no charge, and worked with her adjuster to come to an agreed price. Yes subcontractors are used, carpet, plumbing and masonry, however we were doing all drywall, insulation and painting. We have an A+ rating with the BBB and strive to work with homeowners and insurance companies to provide excellent service and communication.

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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