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ComplaintsforDayton Paver Patio
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/27/2021
- Complaint Type:
- Product Issues
- Status:
- Resolved
Patio issues with ****** ******** Dayton Pavers and landscape Email: ******@daytonpavers.com Phone: XXX-XXX-XXXX ** ******* *** ******* ** XXXXX ïïï��ï��ïï��ï�� Work done on patio August 2020, $1,050 paid. ïïï��ï��ïï��ï�� Contacted him about holes in pavers in June 2021. ïïï��ï��ïï��ï�� Sent text on July 7th, 2021, since I had not heard from him. He told me he would be by to see what needed to be done. ïïï��ï��ïï��ï�� Sent another July 21st, 2021, because he still had not stopped by. Told me he had some issues going on but would stop by to see what needed to be done. ïïï��ï��ïï��ï�� August 2nd he still had not come by. I sent him a text and he asked me to send pictures of the issues which I did that day. ïïï��ï��ïï��ï�� He stopped by August 5th, 2021, to see the damage. He said he would fix it but I needed to give him about 2-3 weeks. I said no problem just get it done. ïïï��ï��ïï��ï�� I sent him an email on his work email September 13th and told him if I didn't hear from him by Monday September 20th, I would proceed with contacting the BBB and state AG about the issue. AsBusiness response
10/06/2021
Consumer Response /* (2000, 5, 2021/10/05) */ I am happy to say Dayton Pavers has rectified this issue and you can now close the case. Sincerely, ***** *****
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.