ComplaintsforMosquito Squad of South Dayton
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Complaint Details
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Initial Complaint
06/20/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have used this service for years. I prepaid in Dec 2022 for this season. They have been a no show. No answer to my phone calls or email.Customer response
07/11/2023
I did not hear from Mosquito Squad of South Dayton. I did contact Mosquito Squad of Cincinnati who told me the south Dayton branch suddenly went out of business. Mosquito Squad of Cincinnati is honoring the contract for the remainder of the season, which resolves my problem.Initial Complaint
05/10/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
On December 27th, 2022 I paid for my 2023 Mosquito spray service. Now I am unable ti get a reply to an email, the phone number does not work and the 877 number just hangs up. I am seeking a refund. RECEIPT Thank you for your payment! Mosquito Squad of South Dayton *** * ***** **** ****** ** ******* ** ***** ***** ******** ******************************************* love ******** ******* *** **** **** *********** ** ***** ***** ******** Service Address ******** & **** ******* *** **** ** *********** ** ***** ***** ******** Invoice # I******** Date December 27, 2022 Proposal October 24, 2022 Balance Due $0.00 Item Quantity Unit Price Amount Mosquito Squad Barrier (+) Treatment 0.5 acres 0.00 $851.00 The Mosquito Squad Barrier Treatment reduces the mosquito and tick population by 85%-90%. Our licensed applicators will treat both your front and backyard every 21 days focusing on the standing vegetation along the perimeter and interior of your property. Special attention will be paid to the areas where you and your family spend the most time and areas where mosquitoes and ticks feed, breed and harbor. This service comes with our 100% satisfaction guarantee. If between treatments your outdoor space becomes uncomfortable due to increased mosquito activity, call for a complimentary treatment at no additional charge. This treatment plan also includes additional services covering treatment for ants, fleas, spiders, stink bugs and carpenter bees. Discount 1 -25.00 ($25.00) 25PAYINFULL - $25.00 Subtotal $826.00 Tax $0.00 Total $826.00 Credit Card 027622 on 12/27/2022 $826.00 Balance Due $0.00 TERMS “By paying this Invoice, you are acknowledging that you have read and understand our Service Agreement and that you agree to those terms. Mosquito Squad is seasonally recurring service, and your service will auto-renew season to season, unless cancelled at any time by you by calling the local office or 877-MO-SQUAD or emailing ******************************” Service Agreement
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.