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ComplaintsforThe Great American Patio & Home Improvement Company
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Complaint Details
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Initial Complaint
09/15/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
We entered into a contract with said company on 3/7/2021 to build a patio enclosure. To date, we have no work has been done on the project. We were required to put down one-half of the cost ($14,350) of the project at the time we signed the contract. We have had little to no communication with the company and cannot get a response from anyone. We would like to get our money back but the check has been deposited by Great American Patio & Home Improvement. Our only contact has been with a representative who is no longer with the company as of three weeks ago. His name is ******* ***** and his cell number is XXX-XXX-XXXX. We have been told by ******* that we are getting to the top of the list, but he no longer works there so we are not confident in his response. We were told that the owner of the company is **** *** and he is no longer communicating with ******* ****** We don't know who to contact at this point to resolve this issue and really no longer desire to do business with them,
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.