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Find a Location

Premier Plumbing Services, LLC has 1 locations, listed below.

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    Business ProfileforPremier Plumbing Services, LLC

    Plumber
    BBB accredited business

    Additional business information

    Additional Info:
    22 Years of experience in this profession
    See all additional business information

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/22/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers plumbing repair services.

    Business Details

    Location of This Business
    PO Box 13356, Dayton, OH 45413-0356
    BBB File Opened:
    6/22/2020
    Years in Business:
    4
    Business Started:
    1/1/2020
    Business Incorporated:
    6/11/2020
    Accredited Since:
    6/22/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Steve Hatton, Owner
    Contact Information

    Principal

    • Mr. Steve Hatton, Owner

    Customer Contact

    • Mr. Steve Hatton, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I hired Premier Plumbing (owner ***** ******) to replace a leaky tub and surround. There were issues with his work, I had to hire someone else to make repair. ***** was to fit the tub surround around a window but decided the window leaked and said we should get rid of it. He did not fit the surround around the window. I had 6 other people come out and all said the window did NOT have a leak and was fine. He was to replace the subfloor since it had been damaged but decided it was fine. He gave me $101 credit for not replacing the floor. I had an estimate from someone else for $791 to do that. He did not caulk around the grab bar and put 5 holes in the wall but used 4 screws, 2 were not in the studs. The water knob was not straight and they refused to replace it. It was fine before they did any work. They did not attach the pipe to any studs. At no time did ***** or ***** get in the crawl space and check for leaks. The guy I hired had to attach the pipe to the studs in two areas. Remove and fill in holes from grab bar and put caulk around it. He found a leak under the tub drain and found there was very little putty around the drain allowing water to leak into the crawl space. He had to remove the on/off faucet to fix it and straighten that and secure the pipe behind that knob. Two days after the job was done the faucet with the shower on/off button came away from the wall because the pipe was not attached to a stud allowing the faucet to move freely. ***** did fix it. I contacted them to make other things right but they refused. They insisted they did everything right. I want $175 for the work someone else did to fix the leak, faucets, grab bar, pipe and other repairs. I want $250 for not fitting the surround around the window and not taking that off their bill. This was how much another guy said he would charge to do that. I want $575 for not replacing the subfloor. Thank you for your help!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eric B

    5 stars

    11/18/2022

    I used these guys and they are great! I needed my kitchen sink fixed because I had two leaks in both of the elbow joints underneath. They quoted me a better price than two other well known companies. So this is why I tried them out. They did the work and gave me a cheaper price than what they originally quoted me! Who does that in this day and age. No one that’s who. They did right by me so I’ve got myself a new plumber.

    Local BBB

    BBB of Dayton and Miami Valley

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