ComplaintsforBelmont Business Consultants & Tax Services
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Complaint Details
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Initial Complaint
07/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On March 7, 2022 I paid $175.00 to Belmont Tax to file my state and federal income tax. It was setup to be withdrawn from my account on April 15th. I noticed that my state had not been taken out on that day but figured ******* may have been behind. In June I received a notice from the State of ******* saying that I didn't pay my taxes and owed the amount plus $49.00 penalty and interest. I contact Belmont Tax and ***** said he would look into it. I called him for an update 3 times and on the fourth, he told me that ******* had lost it and would be taking it out of my account. I asked him if they were going to delete the penalty and interest and he said yes. Well, they didn't do it. By now, I figure that ***** didn't file my state taxes because I received another notice from ******* saying that I still owed. I called ***** back again on July 1st and told him that I had another letter from ******* addressing the penalty and interest. Again, I did not hear back from him. On July 18th, I called and told ***** that I know he didn't file my ******* taxes and that he needs to pay the penalty and interest. I have not heard from him.Business response
07/18/2022
Tried to pay thru Tax Software. received notice that files were submitted to company but did never received confirmation from ******* tax Department. Upon receipt of call from Ms. **** July 18, I requested the Letter ID from ******* so I could go directly to ******* website and make payment which I have as shown by attachments. I did cover any penalty and interest as indicated by second attachment.Customer response
07/18/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ***
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Contact Information
Business hours
Today,By Appt. Only
MMonday | By Appt. Only |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | By Appt. Only |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.