Business ProfileforKeaton's Tree Care

I was solicited by Keaton Tree Service on August 8th 2022 to have tree services. They were doing a job in a neighboring yard and approached me. The job included banding a tree near the neighbors home and providing stress relief via limb removal on a second tree. I am retired with a wife and 2 young adopted boys to care for and thus tree service was not at the top of my list. He stated they were a family business both bonded and reliable and he had children of his own. He stated this work needed to be done because not to do it could be dangerous and cause future problems. Thus having been convinced this work NEEDED to be done I wrote a check for $2100 dollars. They started the job toward the end of the business day on August 8th but we had prior commitments at school with the children and could not stay so we paid in advance. Tree one was banded. Tree two looked untouched specifically limbs which had been agreed to be removed that were still attached to the tree. We called on August 9th and 10th with the same response that they were still in the neighborhood and would be back that day or the next to finish the job. They never came back. The third phone call did not even receive the courtesy of a reply. Our check was cashed and the job was left incomplete.