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Find a Location

Aspen Dental has 1 locations, listed below.

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    Business ProfileforAspen Dental

    Dentist

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1601 N Clinton St STE A, Defiance, OH 43512-8551
    BBB File Opened:
    2/13/2018
    Years in Business:
    16
    Business Started:
    1/1/2008
    Business Incorporated:
    6/29/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    12
    Alternate Business Name
    • Calderon Dental Group LLC
    Contact Information

    Principal

    • Dr. Peter Calderon DDS, Owner

    Customer Contact

    • Ms. Julie Grover, Manager, Regulatory Relations
    • Dr. Peter Calderon DDS, Owner
    • Ms. Jane Catchpole, Senior Manager

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I declined a fluoride treatment. It is not covered by my insurance so I decline this treatment when I get my teeth cleaned. I was billed for this treatment that I did not receive. When I called to dispute this charge I was told the hygienist put it in her notes that she had administered it. I had declined it, it was not administered, and I should not be billed for something I did not receive. Just because they put it in their notes does not make it true.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lukas M

    1 star

    08/16/2024

    I was never talked to as human. I had to ask or I would never know what's next. How do I care for 9 teeth being pulled. What to expect next. I was always wondering what was next. I had a bad traumatizing moment with the teeth being removed. Three times I had to yell because I felt the tooth braking at my jaw bone. Hurt like crazy. I wanted out of the chair but I stayed committed. I've never knew that kind of pain. They all would always talk to there team about me but very little to me, I wasn't even warned and ******************************* started sawing my teeth out. I have a huge phobia from that. I've been to 5 different dentist and none were this bad. I would be left alone for 20 to 30 minute's or longer every visit. While they would work on other people. No closed doors so everyone's personal info/problem everyone heard. So after getting molds done with my teeth in I got a healing denture. The denture is filled with little crevices every where. The thing holds food bad. 30 days after surgery its time to fill healing dentures with a soft lining. Never seen Doctor on those visit's. 3 total in 6 months. Dental assistances were always new hires. So I got one the first time I filled the healing denture that filled it so full it went in my throat and I could only breath through my nose. It has to stay in for a couple minutes to take shape. That was another moment were I was wondering if I should continue. I had multi problems every fill. Couldn't get my denture out one time. I asked not joking, if she used the wrong glue. Final denture time. They broke the mold but still made a denture. Then assistance "no Doctor" jams them in my mouth. They hurt super bad. Rescheduled me and still hurt bad. Grinded them down so much there was 2 holes one on each side. Still jamming them in my mouth. I finally left and talked to Operation manager *********************************. She explained I had not paid for my final denture yet so she's fine with my never returning. Laughed at me. I cried walking out.

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