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ComplaintsforNorthwest Real Estate Services
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/07/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I November 28th 2021. I had given ***** ****** 1,400 for an apartment on *** ***** ***** ****** ******** ****. Before I moved in there was a hole in the bottom wall of the bedroom no outlet covers a light fixture in the bedroom did not work paint all over the windows in the bedroom window was cracked. I moved out July 31st 2022. Before I moved out I replace all outlet covers light fixture in the bedroom repair the hole in the wall scrape all the windows and make sure the place was clean. There was also a plumbing issue before I moved out. And wish she fixed. She refuses to give me my $700 deposit back. Her reason is because of Plumbing issues and small repairs. I just want my deposit back.Business response
09/30/2022
To the BBB:
****** ****** had her real estate license with our company, NW Real Estate Services, during part of 2021. However, we returned her license to the **** ******** ** **** ****** ********* on 11/15/2021.
This complaint from one of her tenants covered a time period AFTER the date of license return; therefore, the company has no involvement in this real estate rental transaction.
Sincerely,
**** ****
Broker
NW Real Estate Services.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.