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Find a Location

Delaware Antique Mall LLC has 1 locations, listed below.

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    Business ProfileforDelaware Antique Mall LLC

    Antique Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Antiques, Collectibles, Vintage, Decor and more!

    Products & Services

    Antiques, Collectibles, Vintage, Decor and more!

    Business Details

    Location of This Business
    17 W William St, Delaware, OH 43015-2318
    BBB File Opened:
    7/19/2002
    Years in Business:
    9
    Business Started:
    9/19/2014
    Hours of Operation

    Primary

    M:
    12:00 PM - 5:00 PM
    T:
    11:00 AM - 5:00 PM
    W:
    11:00 AM - 5:00 PM
    Th:
    11:00 AM - 5:00 PM
    F:
    11:00 AM - 7:00 PM
    Sa:
    11:00 AM - 7:00 PM
    Su:
    12:00 PM - 5:00 PM
    Business Management
    • Merrill Kaufman, Owner
    Contact Information

    Principal

    • Merrill Kaufman, Owner

    Customer Contact

    • Merrill Kaufman, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathan C

    1 star

    06/30/2024

    Walking around the store today with my infant son and his diaper bag containing important things like diapers, wipes, and other things parents need to bring when out with a baby (scary right?). I was stopped by an employee who asked to take the diaper bag because the owners don't want people with bags in the store. I said we would just leave because the rule and the request were ridiculous. As we were leaving the owner was behind the counter telling the employee who requested our bag that "if we didn't like it we could leave." The Delaware Antique Mall just lost a bunch of customers (me and my family). Reading other reviews the rude and poor behavior I experienced today is not an isolated incident. I'm sure this store has lost more money offending customers with the ridiculous anti-theft rules (no bags) than the rules have actually saved them.

    Delaware Antique Mall LLC Response

    07/01/2024

    Hello, Our no bag, tote etc policy is posted on our door. You did not talk to the owner as I am the owner and due to surgery I was not in my store. I am sorry you felt attacked but we have rules in place for many reasons. The number one reason is customers break things by mistake with large totes, bags, etc. most people are happy to give up their bag so they can shop hands free. I will speak to my employees about the proper way to handle a response. You could have left the diaper bag in the car because there is no place in the store to change a diaper.

    Local BBB

    BBB of Central Ohio

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