Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Additional Information for Community Choice Financial, Inc.

View full profile

This is a multi-location business.

Find a Location

Community Choice Financial, Inc. has 1484 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Community Choice Financial, Inc.

      5165 Emerald Pkwy Ste 100 Dublin, OH 43017-1063

      BBB Accredited Business
    • Community Choice Financial, Inc.

      170 N Wilson Rd Columbus, OH 43204-1263

      BBB Accredited Business
    • Community Choice Financial, Inc.

      1255 Parsons Ave Columbus, OH 43206-3639

      BBB Accredited Business
    • Community Choice Financial, Inc.

      1624 E Dublin Granville Rd Columbus, OH 43229-3503

      BBB Accredited Business
    • Community Choice Financial, Inc.

      801 Hebron Rd Heath, OH 43056-1357

      BBB Accredited Business
    Location of This Business
    5165 Emerald Pkwy Ste 100, Dublin, OH 43017-1063
    BBB File Opened:
    7/12/1990
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Incorporated:
    4/6/2011
    Accredited Since:
    2/24/1998
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Loan By Phone
    • TMX Financial Inc.
    • TitleMax
    • InstaLoan
    • TitleBucks
    • CCF
    • CCF Intermediate Holdings LLC
    • Buckeye Check Cashing of Virginia, Inc.
    • Cash 1/Buckeye Title Loans
    • easymoney
    • Cash Central/Insight Capital
    • Money 2 Go
    • Checksmart
    • Beneficial Lending Solutions of Utah, LLC
    • Buckeye Check Cashing of California, LLC/ Buckeye Title Loans of California, LLC
    • Buckeye Check Cashing of Kentucky, Inc.
    • Buckeye Check Cashing of Michigan, Inc.
    • Buckeye Check Cashing of Tennessee, LLC
    • Buckeye Check Cashing of Texas, LLC
    • California Check Cashing Stores, LLC
    • Cash Central of South Carolina, LLC
    • CCF of Alaska LLC
    • CCF of Delaware LLC
    • CCF of Hawaii LLC
    • CCF of Idaho LLC
    • CCF of Kansas LLC
    • CCF of Louisiana LLC
    • CCF of Minnesota LLC
    • CCF of Mississippi LLC
    • CCF of Missouri LLC
    • CCF of Nevada LLC
    • CCF of New Mexico LLC
    • CCF of North Dakota LLC
    • CCF of Washington LLC
    • CCF of Wisconsin LLC
    • CCF of Wyoming LLC
    • CCFI Funding, LLC
    • Checksmart Money Order Services, Inc.
    • Hoosier Check Cashing of Ohio, LTD
    • Insight Capital, LLC
    • Check Into Cash
    • CIC
    • CC Recoveries, LLC
    • Sparrow Purchaser LLC
    • Avio Credit
    • Speedy Cash
    • Rapid Cash
    • Direct Financial Solutions
    • 1st Virginia
    • California Check Cashers
    • Cash 1
    • Easy Money
    • Express PRA
    • Buckeye Title Loan
    • CCFI
    • CheckSmart
    • Buckeye Check Cashing of Michigan, Inc. dba CheckSmart
    • Cash Central
    • Cash Central
    • Buckeye Check Cashing, Inc.
    • Check$mart
    • Check Smart
    • Buckeye Lending Solutions
    • Buckeye Credit Solutions
    • Buckeye Check Cashing of Arizona, Inc
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    11:00 AM - 7:00 PM
    Su:
    Closed
    Business Management
    • Mr. William E Saunders, CEO
    • Mr. Kyle Hanson, CEO
    • Ms. Lisa Vittorini, Chief Administrative Officer
    Contact Information

    Principal

    • Mr. Kyle Hanson, CEO
    Additional Contact Information

    Fax Numbers

    • (614) 798-5921
      Primary Fax
    • (804) 501-2415
      Other Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Additional Business Information
    Additional Info

    This government action took place in February 2023 prior to TitleMax being acquired by and becoming part of the Community Choice Financial family of brands later that same year. On February 23, 2023, the Consumer Financial Protection Bureau (CFPB) issued a Consent Order against corporate entities operating under TMX Finance, broadly known as TitleMax, for violating the financial rights of military families and other consumers in providing auto title loans. The CFPB found that TitleMax violated the Military Lending Act by extending prohibited title loans to military families and, oftentimes, by charging nearly three times over the 36% annual interest rate cap. The CFPB also found that TitleMax increased loan payments for borrowers by charging unlawful fees. The CFPB’s order required TitleMax to pay more than $5 million in consumer relief and a $10 million civil money penalty. TMX agreed to the issuance of this Consent Order, without admitting or denying any of the findings of fact or conclusions of law, except to establish the CFPB’s jurisdiction concerning the action. More information concerning this government action is available by calling the CFPB (855) 411-2372 and at this link: https://www.consumerfinance.gov/about-us/newsroom/cfpb-orders-titlemax-to-pay-a-10-million-penalty-for-unlawful-title-loans-and-overcharging-military-families/

     

    Serving Area
    • Adams Mills, OH
    • Adamsville, OH
    • Adelphi, OH
    • Albany, OH
    • Alexandria, OH
    • Allensville, OH
    • Amanda, OH
    • Amesville, OH
    • Amlin, OH
    • Ashley, OH
    • Ashville, OH
    • Athens, OH
    • Bainbridge, OH
    • Bakersville, OH
    • Baltimore, OH
    • Belle Center, OH
    • Bellefontaine, OH
    • Bexley, OH
    • Blacklick, OH
    • Bladensburg, OH
    • Blissfield, OH
    • Bloomingburg, OH
    • Blue Rock, OH
    • Bourneville, OH
    • Bremen, OH
    • Brice, OH
    • Brinkhaven, OH
    • Broadway, OH
    • Brownsville, OH
    • Buchtel, OH
    • Buckeye Lake, OH
    • Cable, OH
    • Caledonia, OH
    • Canal Winchester, OH
    • Carbon Hill, OH
    • Carbondale, OH
    • Cardington, OH
    • Carroll, OH
    • Centerburg, OH
    • Chandlersville, OH
    • Chauncey, OH
    • Chester, OH
    • Chesterhill, OH
    • Chesterville, OH
    • Chillicothe, OH
    • Christiansburg, OH
    • Circleville, OH
    • Clarksburg, OH
    • Columbus, OH
    • Commercial Point, OH
    • Conesville, OH
    • Coolville, OH
    • Corning, OH
    • Coshocton, OH
    • Creola, OH
    • Crooksville, OH
    • Croton, OH
    • Danville, OH
    • Darbydale, OH
    • Darbyville, OH
    • De Graff, OH
    • Delaware, OH
    • Derby, OH
    • Dexter, OH
    • Dresden, OH
    • Dublin, OH
    • Duncan Falls, OH
    • Dundas, OH
    • East Fultonham, OH
    • East Liberty, OH
    • Edison, OH
    • Etna, OH
    • Fairview, OH
    • Frankfort, OH
    • Frazeysburg, OH
    • Fredericktown, OH
    • Fresno, OH
    • Fulton, OH
    • Fultonham, OH
    • Gahanna, OH
    • Galena, OH
    • Galloway, OH
    • Gambier, OH
    • Glenford, OH
    • Glouster, OH
    • Grandview, OH
    • Grandview Heights, OH
    • Granville, OH
    • Gratiot, OH
    • Green Camp, OH
    • Grove City, OH
    • Groveport, OH
    • Guysville, OH
    • Hallsville, OH
    • Hamden, OH
    • Hanover, OH
    • Harlem Township, OH
    • Harrisburg, OH
    • Haydenville, OH
    • Heath, OH
    • Hebron, OH
    • Hemlock, OH
    • Hemlock Grove, OH
    • Hideaway Hills, OH
    • Hilliard, OH
    • Hockingport, OH
    • Homer, OH
    • Hopewell, OH
    • Howard, OH
    • Huntsville, OH
    • Iberia, OH
    • Irwin, OH
    • Jacksontown, OH
    • Jacksonville, OH
    • Jeffersonville, OH
    • Johnstown, OH
    • Junction City, OH
    • Keene, OH
    • Kilbourne, OH
    • Kingston, OH
    • Kirkersville, OH
    • La Rue, OH
    • Lakeview, OH
    • Lancaster, OH
    • Langsville, OH
    • Laurelville, OH
    • Lewis Center, OH
    • Lewistown, OH
    • Linworth, OH
    • Lithopolis, OH
    • Lockbourne, OH
    • Logan, OH
    • London, OH
    • Londonderry, OH
    • Long Bottom, OH
    • Lucasville, OH
    • Lyndon, OH
    • Magnetic Springs, OH
    • Marble Cliff, OH
    • Marengo, OH
    • Marion, OH
    • Marne, OH
    • Martel, OH
    • Martinsburg, OH
    • Marysville, OH
    • McArthur, OH
    • Mechanicsburg, OH
    • Middleburg, OH
    • Middleport, OH
    • Milford Center, OH
    • Milledgeville, OH
    • Millersport, OH
    • Millfield, OH
    • Minersville, OH
    • Mingo, OH
    • Morral, OH
    • Mount Air, OH
    • Mount Gilead, OH
    • Mount Liberty, OH
    • Mount Perry, OH
    • Mount Sterling, OH
    • Mount Vernon, OH
    • Moxahala, OH
    • Murray City, OH
    • Nashport, OH
    • Nelsonville, OH
    • New Albany, OH
    • New Bedford, OH
    • New Bloomington, OH
    • New Concord, OH
    • New Holland, OH
    • New Lexington, OH
    • New Marshfield, OH
    • New Plymouth, OH
    • New Rome, OH
    • New Straitsville, OH
    • Newark, OH
    • North Lewisburg, OH
    • Norwich, OH
    • Obetz, OH
    • Orchard Island, OH
    • Orient, OH
    • Ostrander, OH
    • Pataskala, OH
    • Philo, OH
    • Pickerington, OH
    • Plain City, OH
    • Plainfield, OH
    • Pleasant Corners, OH
    • Pleasantville, OH
    • Pomeroy, OH
    • Portland, OH
    • Powell, OH
    • Prospect, OH
    • Quaker, OH
    • Quincy, OH
    • Racine, OH
    • Radcliff, OH
    • Radnor, OH
    • Ray, OH
    • Raymond, OH
    • Reedsville, OH
    • Rendville, OH
    • Reynoldsburg, OH
    • Richmond Dale, OH
    • Richwood, OH
    • Riverlea, OH
    • Rockbridge, OH
    • Roseville, OH
    • Rosewood, OH
    • Rushsylvania, OH
    • Rushville, OH
    • Russells Point, OH
    • Rutland, OH
    • Saint Louisville, OH
    • Saint Paris, OH
    • San Margherita, OH
    • Sedalia, OH
    • Shade, OH
    • Sharpsburg, OH
    • Shauck, OH
    • Shawnee, OH
    • Shawnee Hills, OH
    • Somerset, OH
    • Sonora, OH
    • South Bloomfield, OH
    • South Bloomingville, OH
    • South Salem, OH
    • South Solon, OH
    • South Zanesville, OH
    • Sparta, OH
    • St Louisville, OH
    • Stewart, OH
    • Stoutsville, OH
    • Sugar Grove, OH
    • Summerford, OH
    • Summit Station, OH
    • Sunbury, OH
    • Syracuse, OH
    • Tarlton, OH
    • Thatcher, OH
    • The Plains, OH
    • Thornville, OH
    • Thurston, OH
    • Trimble, OH
    • Trimblex, OH
    • Trinway, OH
    • Tuppers Plains, OH
    • Union Furnace, OH
    • Unionville Center, OH
    • Upper Arlington, OH
    • Urbana, OH
    • Urbancrest, OH
    • Utica, OH
    • Valleyview, OH
    • Waldo, OH
    • Walhonding, OH
    • Warsaw, OH
    • Washington Court House, OH
    • West Jefferson, OH
    • West Lafayette, OH
    • West Liberty, OH
    • West Mansfield, OH
    • West Rushville, OH
    • Westerville, OH
    • Westville, OH
    • White Cottage, OH
    • Whitehall, OH
    • Wilkesville, OH
    • Williamsport, OH
    • Wingett Run, OH
    • Woodstock, OH
    • Worthington, OH
    • Wrightstown, OH
    • Zaleski, OH
    • Zanesfield, OH
    • Zanesville, OH
    Service Type
    Products and Services
    Loans, check cashing and pre-paid debit card
    Payment Methods
    • Cash
    • Check
    • Credit Card
    Referral Assistance
    • Division of Financial Institutions
      77 S High St 21ST Fl
      Columbus OH 43215
      Phone Number: 614-728-8400
      http://www.com.ohio.gov/fiin/
      [email protected]
    • Ohio Department of Commerce
      77 S High St Fl 23
      Columbus OH 43215
      Phone Number: (614) 466-3636
      http://www.com.ohio.gov
    Social Media

    Alert

    "Community Choice Financial is aware of attempts to fraudulently use the Community Choice Financial name in advance fee loan scams. One or more individuals, with no affiliation to Community Choice Financial, claiming to be doing business as Community Choice Financial solicits consumers across the country approving them for loans. Consumers are asked to pay a fee using a prepaid card, then scratch off the serial number on the back and share it with the scammer. The scammer withdraws all the money from the prepaid cards.

    Community Choice Financial takes this and other fraudulent activity very seriously and recognizes that attempts to contact or solicit personal information from consumers constitutes illegal activity. Community Choice Financial never directs its customers to purchase prepaid cards nor does it direct its customers to prepay any fees associated with an extensions of new credit. Customers may report suspicious activity to Community Choice Financial by calling (855) 920-9800.

    Community Choice Financial works with authorities to investigate these activities. If you receive a phone call matching the description above, Community Choice Financial encourages you to report the fraudulent activity to your local authorities. 

    BBB also encourages you to submit a report to BBB Scam Tracker https://www.bbb.org/scamtracker/us"

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.