ComplaintsforCabrera Property Homes LLC
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Complaint Details
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Initial Complaint
05/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I hired them to install a patio slab. They were to take the old one out and put a new one in. I talk to Fernando on the phone, but his non-English speaking subs do the work. They completed the work. It was laid down in two batches. It was two different colors.
On March 14, 2023 I contacted them because there was a lay of cement which moved up. About 1/3 of the patio cracked and turned to sand. he came out and smoothed it, but it cracked, and he came out two more times. Within three hours it was cracking again.
Now it is cracking around the perimeter.
Business response
05/28/2024
Thank you for contacting us, we will contact you for inspection of the work and do necessary repairs . Thank you for your understanding.Customer response
06/10/2024
6.10.2024 Consumer called BBB stating that the business told her they would get in touch with her last week. She has not heard from the business.Business response
07/08/2024
The repairs have been completedCustomer response
07/08/2024
7.8.2024 consumer notified BBB that the business has completed repairs and her complaint can be closed.
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Contact Information
Dublin, OH 43017-3366
Business hours
Today,8:00 AM - 6:00 PM
MMonday | 8:00 AM - 6:00 PM |
---|---|
TTuesday | 8:00 AM - 6:00 PM |
WWednesday | 8:00 AM - 6:00 PM |
ThThursday | 8:00 AM - 6:00 PM |
FFriday | 8:30 AM - 5:30 PM |
SaSaturday | 8:30 AM - 5:30 PM |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.