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Find a Location

Ohio Packers and Movers, LLC has 1 locations, listed below.

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    Business ProfileforOhio Packers and Movers, LLC

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential and commercial moving and packing services.

    Products & Services

    Residential and commercial moving and packing services.

    Business Details

    Location of This Business
    6500 Emerald Pkwy Ste 100, Dublin, OH 43016-6236
    BBB File Opened:
    8/5/2020
    Years in Business:
    4
    Business Started:
    9/20/2019
    Business Management
    • Mr. Mitchell Thompson, Owner
    Contact Information

    Principal

    • Mr. Mitchell Thompson, Owner

    Customer Contact

    • Mr. Mitchell Thompson, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This was the worst moving experience of my life. I scheduled a pack and a move, pack on the 29th, move on the 30th. They called to tell me on the 29th that they were going to do my move at the same time as my pack. I voiced that this would not be possible and they pushed me to do it anyways. The "packers" were shotgunning beers in my kitchen (which they left their trash on my table while doing). They proceeded to tell me they brought no tools to take items off the wall, they also brought 20 boxes to a pack that they quoted me 40 boxes to do, and they left behind every TV and monitor in my house, along with about 8 totes, and at least 5 boxes of things unpacked. Seth was so rude and Tony was incredibly pushy. I don't know the name of the second packer on my job, but he was at least very polite and productive. They also broke 2 pieces of furniture during this process. I'm extremely underwhelmed by their service. Don't let the advertising fool you. They don't even tape your boxes shut, let alone wrap all your furniture. They didn't have anything they said they would have. I tried to call Tony today to discuss this issue with him, and he has yet to return my call.

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Christina A

    1 star

    01/06/2024

    This the an horrible dishonest moving company! I tried to pay the company via Zelle and I got a notification from my bank, letting me know that they needed to review it before releasing the payment. The gentleman looked at me and said ma’am we can’t take any of your items off the truck until we get a payment so I then cash app the payment and sent a tip to all of the workers. The gentleman assured me that if both payments went through and they received the Zelle payment they would immediately refunded that was October 30, 2023. It is now January 4. They lied to me numerous times telling me that they keep trying to send it back and somethings wrong called my bank. There’s definitely not anything wrong, they started ignoring my messages on instagram! The last ones have yet to be opened! I was able to get a phone number, the gentleman let me know that they would bring me a money order the day that I contacted them and will call me back by noon to give me an update and that only did they not come and bring me a money order they never answered the phone again. I left a messages on the business telephone number I even contacted the owner personally since he used to date my niece! don’t be fooled by all these five star reviews. I had a gash in my 1930s home doorway. The bottom of my mattress is completely ripped and a big chunk of a table from the 1950s marble top was also chipped. I paid $773.90 plus an additional $773.90 plus a $100 tip! I found out yesterday that I am able to file a police report so I will be doing that over the next couple of days. This is theft! Might be my fault since I thought it’s a business I own a business of course the business owners not gonna lie to you and they’re gonna make sure that their customers happy but that doesn’t seem to be the case with all small businesses be aware and hire anyone else in the area besides these people!

    Local BBB

    BBB of Central Ohio

    BBB Reports On

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