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Find a Location

Apex Energy Solutions, LLC has 1 locations, listed below.

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    Business ProfileforApex Energy Solutions, LLC

    Windows
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/12/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Manufacturer of energy efficient windows, and window installation. Insignia brand.

    Products & Services

    Manufacturer of energy efficient windows, and window installation. Insignia brand. 

    Business Details

    Location of This Business
    6063 Frantz Rd Ste 101, Dublin, OH 43017-3369
    BBB File Opened:
    4/21/2022
    Years in Business:
    3
    Business Started:
    7/1/2021
    Accredited Since:
    5/12/2022
    Business Management
    • Brittany Miller, Operations Administrator
    • Mr. Derek T Brown, Managing Partner
    Contact Information

    Principal

    • Brittany Miller, Operations Administrator

    Customer Contact

    • Mr. Derek T Brown, Managing Partner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Complaint Details Unavailable

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Traci T

    1 star

    05/17/2024

    We purchased our windows in Nov 2021, they were installed in May of 2022. The installed was a disaster with a poor crew who did terrible work. We have had nothing but issues and terrible communication to get problems resolved. Apex and ****** both admitted the crew did not install correctly but struggled with how to correct. In Dec 2023 we complained again about cold air and gaps. Multiple people came out over a couple months to review how to fix. Once they thought they had a solution to fix they sent out a contractor to correct. When the contractor pulled the first window they realized ALL the windows were installed wrong and needed replaced. Finally on May 1st we had all windows replaced. No one from Apex or ****** came out to oversee the job, no one has contacted us to discuss if we are satisfied. Blaine from Apex told me that they would Discuss compensation for our 2 years of trouble after the install of the replacement windows. They are now ghosting us. We cannot believe how poorly we are being treated after spending so much money. The inconvenience of constantly moving furniture, taking blinds and curtains down with their many visits, cleaning up and touching up paint and paying for a plumber to unclog the toilet their workers clogged deserves a response.

    Local BBB

    BBB of Central Ohio

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