Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gradeworks has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gradeworks

      1539 E 367th St Ste A Eastlake, OH 44095-5350

      BBB Accredited Business

    Business ProfileforGradeworks

    Excavating Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/28/2015

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gradeworks Provides:
    Pond and Lake Construction, Repair and Restoration, Hydroseeding, Erosion Control, Drainage Work, Custom Specialty Work.

    Business Details

    Location of This Business
    1539 E 367th St Ste A, Eastlake, OH 44095-5350
    BBB File Opened:
    8/2/2011
    Years in Business:
    22
    Business Started:
    3/8/2002
    Business Incorporated:
    3/18/2002
    Accredited Since:
    5/28/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Technically Blown Mulch, Inc.
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Matt A Clem, President
    Contact Information

    Principal

    • Mr. Matt A Clem, President

    Customer Contact

    • Mr. Matt A Clem, President
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    $10,000 pond ,soil was to be put to side amd clay was to be used to grade field and mound by road privacy . Whrn done topsoil spread over to reseed. if was any extra was only to be put at back barn at the doors 10 foot out max ao wasnt drop off at door . Guy i charge to cordanate . left early 1st morning having a Baby. Guys didn't have good instructions or eyes on the ground . i got homey woods in back buried . Turned it all into a 10 foot deep of clay . No drainage ù . I pumped 100s of gallons a day from barn. I had to dig 100s of feet of trenches in clay around barn have truck after truck put in pipe and fill with with 100 tons of 57# wash &lime to fill them . Dam still leaks even after I put $2500 sodium benynite around inside when water was lowered back.down agywr filled it. dam built west instead of northwest only 2 foot wide . I rented s.allwr machine to try to wid3n amd build up. dam was single 1 person wide walking path . I widen just to try to keep washing out .Showed them texted hasnt been back since day his guys left after putting useless ovwr flow pipe in , i didnt no til it rained how off rhe grading was dig french drains they did it in 2.5 days , maybe 18 hours total 8-4 first 2 days + part morning 3rd , south side pond is built up over 1.5 feet over top of og top soil ,when we dug for drain line 1'5" ft to high 1/2 pond 20' to 0 . Damage has costed me 2x then the $10k leaking crator I paid them plus x2 in damages so far. Matt stated there was some dialing in just at 1 look , they had to get to other job amd he was moving shop Waited all.year i emailed got a reply that they would fix i but now only if i paid more $ now .they were paid 10k to do . After waiting a year for them , tried to justify how I'm lucky I got that because other people still waiting 1- 1 1/2 years to get work done . deal was this size pond to be acessable for livestock for $10k i seeded .I had Aquadoc out they wouldn't help til pond was fix right.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gabrielle C

    1 star

    07/23/2023

    We hired Gradeworks to regrade our lawn 2 years ago so that water would stop pooling in the middle of the lawn. We paid $7000 with high hopes. While a new drain was put in the back of the lawn, nothing changed. One year after the work, I contacted Matt the owner for the first time. He was all talk and no action and never came out. This year (year 2 after the work was completed) he sent a supervisor (another Matt). That was in April. Now it is July and after confirming there was a problem and he would get back, once again, nothing. We have texted multiple times – again and are ignored. Do not do business with this company. They do not stand by their work.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.