3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Joe F
1 star01/25/2023
I hired Cleveland Yardscapes to do a landscaping project and they didn't complete the job. I had to claw back a credit card payment and get the BBB involved. They finally did complete the project but it was months of stress and hassle.Review from Andrew L
1 star01/09/2023
I hired Cleveland Yardscapes to complete a backyard project of mine in the summer of 2022. The entire project was filled with headaches. Throughout the project, they would disappear for weeks on end. The owner would promise to return and finish the work, yet he would not show up and create one excuse after another. When he did arrive, they worked from about 10:00 - 3:00 (on a good day). Even though the contact stated that I did not owe money until the end of the project, he would ask me for money every Friday, saying, "You know, if I don't have money to pay my workers, I can't be here next week." I would pay him a bit of what I owed, only to regret it on Monday when he did not arrive. Ultimately, the project was a complete disaster. He did not finish the work as contracted, and I now need to hire others to finish the project. He took an incredible amount of my money for work he never completed. What he did finish was poor quality as I have already had to re-do steps he built which were inferior quality. Be careful hiring Cleveland Yardscapes; they are not to be trusted.Review from John S
1 star02/18/2022
Would give NO stars if possible. Supposed to plow snow for 3 or more inches. They simply do not come, or when they do, it is late in the afternoon, when snow has fallen all night. No answer to phone calls or email.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.