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Find a Location

Mass Marketing Inc. has 1 locations, listed below.

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    Business ProfileforMass Marketing Inc.

    Map Publisher
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/22/1993

    Years in Business: 47

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Mass Marketing Inc. in Fairfield, OH offers national map publishing.

    Business Details

    Location of This Business
    7209 Dixie Highway, Fairfield, OH 45014
    BBB File Opened:
    4/1/1977
    Years in Business:
    47
    Business Started:
    4/1/1977
    Business Incorporated:
    4/1/1977
    Accredited Since:
    9/22/1993
    Type of Entity:
    Corporation
    Alternate Business Name
    • Merchant Maps
    Business Management
    • Mr. Donald J. Mueller, President
    Contact Information

    Principal

    • Mr. Donald J. Mueller, President
    Additional Contact Information

    Fax Numbers

    • (513) 874-0800
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    C.V.

    1 star

    04/03/2024

    Sketchy company. They called to try to get us to buy an ad in their map and were extremely pushy. Furthermore, they couldn't provide any samples of their maps, couldn't name a single business around me that carries the map, couldn't send me a digital version of the map, couldn't name a single business that advertises with them. Seems quite obviously a scam to me.

    Mass Marketing Inc. Response

    04/04/2024

    We are sorry that you had a bad experience with our Sales Representative ****. We have been in business for 47 years, and have an A+ rating with the BBB. Our sales are based on a verbal ok, with nothing due until the maps are delivered and you are happy with your advertisement, it is only at that time we take payment. A proof is always sent ahead of time for your review/corrections and final OK. We do not give out specific information of other accounts, as I am sure most businesses do not, and we do not provide hard copies of the maps to prospective customers. We have a website that we ask people to go to to look at our maps online so that they may see our product. I spoke with ****, and she said that she did give you 1 business that was in your area, and you replied that you didn't know that business. We apologize for the misunderstanding and that you felt our sales rep was pushy. We have spoken to her regarding her interaction with you.

    Customer Response

    04/05/2024

    Lies. The only business she mentioned is the library, we know them well and work with them, they are right down the street. I told her I'll go pick up a copy of the mail there first, and then she suddenly said: "Of well they don't have any right now." Pretty obvious they don't carry them and when I asked an employee there, they said they'd never heard of this map. You're rep hung up on me when I asked for an email with more details. This is obviously a scam.

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