Business ProfileforMassage Envy Fairlawn

On May 6th, 2022, I received a call from employees at Massage Envy regarding payment from which I purchased a massage for my sister as a gift for her birthday. I had spoken with employees several times prior to this day and on this day and repeatedly asked employees to only use my bank card one time. I have never done anything like this for my sister. In 2020 we lost our mother and the two were very close so I felt that my sister my sister needed to experience a massage and try to relax. I recently checked my bank account and found that Massage Envy had been taking money out of my account since May of 2022 without my consent. My sister is not an authorized user on my account. Upon contacting ********************** I was told my the manager and assistant manager that Massage Envy would refund me my money if my sister pay her balance. My sister and I are not in a partnership, nor do we live in the same household. I spoke with the manager today and she said that she would refund two payments of $74.73 and refund me the other payment if my sister pay her balance to them. Massage Envy is using illegal sales tactics to obtain payment. Massage Envy is playing the victim when in fact I am the victim. They never once looked at the fact that I brought them a customer. I want ********************** to Cease and Desist any future payment from my bank account.