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ComplaintsforRiverbend Labradoodles LLC
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Complaint Details
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Initial Complaint
03/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
As documented in an email that I received on 10/26/22, Riverbend Labradoodles advertises that they will reimburse $200 for puppies that are purchased through them if they are spayed or neutered before 8 months of age. Knowing that information, I entered a contract with Riverbend Labradoodles to purchase a puppy from their business for $3,217.50. The puppy was born on 11/14/2022 and I completed my purchase on 1/14/2023. I have provided the company with documentation proving that the puppy was neutered on 6/26/2023, however, I have not yet received the $200 reimbursement despite my efforts of reaching out to the company numerous times since June 2023. As I have documented with the attachments, I have fulfilled all my obligations, but the company is not fulfilling their contract. The company is stonewalling my correspondence and does not respond for months at a time, only to delay paying me further. I would just like to receive the $200 reimbursement that I am contractually owed.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.