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ComplaintsforOldtown Appraisal Inc
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Complaint Details
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Initial Complaint
09/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I was applying for refinancing for my home on ________. The company I was applying through contracted ****** ****** Appraisals to do my refi appraisal. United State Appraisal subcontracted Oldtown Appraisals because of the proximity to my property. Upon the receipt of the report, I noticed the square footage of the home was 1205. When I bought my home in 2016, the square footage was 1455. I had also converted part of the garage to a first floor laundry/mud room, adding 500 square feet to my home. As I continued reading, I noticed multiple other errors throughout the report, including items such as incorrect trims (laminate instead of tile, carpet instead of solid wood flooring.) Despite bringing the errors to their attention, they only rectified the square footage. The correct square footage dropped the average price per SQ significantly ($40+PSF) Too few comps were used and the ones that were used matched with the smaller, less expensive homes. They lowballed my homes value by $20k+.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.