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Complaint Details
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Initial Complaint
09/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I paid 15,800.00 for a new roof. When it was done, the bottom layer of siding around the house was not attached. I called to have them come back which they did but they screwed the siding to the house which made "dimples" around the house. I called more than once to have them come repair it and after several weeks I made repairs myself "it's still not right but it's presentable" and they said they would reimburse me for the work. We agreed to 150.00. Three times he said he would send a check and now it's obvious he's not. There were other issues which I'm willing to forgive but the look of my house has been frustrating.Business response
10/20/2022
[BBB Transcription via Phone]
We sent a payment to him.
Customer response
10/20/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.