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Business ProfileforLandsel Title Agency, Inc.
At-a-glance
Customer Complaints
2 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 961 N Hamilton Rd Ste 100, Gahanna, OH 43230-1758
- BBB File Opened:
- 4/29/1998
- Years in Business:
- 32
- Business Started:
- 2/1/1992
- Business Incorporated:
- 5/27/1992
- Accredited Since:
- 3/18/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Randy Craycraft, President & Owner
- Ms. Kelly Resseger, Vice President
- Mr. Mike Bostrom, Operations Manager
- Contact Information
Principal
- Mr. Randy Craycraft, President & Owner
- Ms. Kelly Resseger, Vice President
- Mr. Mike Bostrom, Operations Manager
Customer Contact
- Ms. Kelly Resseger, Vice President
- Additional Contact Information
Fax Numbers
- (614) 337-9206Primary Fax
Phone Numbers
- (800) 337-1928Other Phone
Email Addresses
- Primary
- (614) 337-9206
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/20/2023
- Complaint Type:
- Order Issues
- Status:
- Resolved
SOLD HOUSE
******** *** ****
LANDSEL CLOSED.
I WAS ASK TO LET THEM HOLD 5000 IN CASE WE HAD TO GO TO COURT TO PAY ATTY FEES AND EVICTION NOTICE.
I SAID NO AND **** SAID IT PROTECTS THE BUYER IN CASE WE HAVE TO GO TO COURT.
i SAID IT DOESNT COST 5000 TO DO THT
HE SAID IF WE HAVE TO AND ANYTHING LEFT THE FUNDS WILL COME BACK TO YOU.
HE NEVER SAID ONE THING TO ME ABOUT HIM BEING OUT IN 30 DAYS.
IT SHOULD HAVE BEEN MENTIONED TO ME
WHEN I LEFT I TEXTED **** IF I NEED TO CONATCT ***** (the tenant) I WAS TOLD NO HE WOULD CONTACT HIM. AND WAS TOLD HE WAS CONTACTED AND HE WOULD BE THERE UNTIL JUNE. I GO TO TURN IN KEY WAS TOLD BY SECRETARY TO HOLD KEY AND **** WOULD NOT SEE ME . TOLD SECRETARY TO TELL ME HE WAS LEAVING OFFICE. THEN WHEN I TEXTED HE SAID YOU SIGNED AGREEMENT TENANT BE OUT IN 30 DAYS. I SAID THAT WASNT OUR DISCUSSION. I CALLED MR TURNER AND **** AND THEY SAID THEY WERE TRYING TO GET MY MONEY BACK TO ME.
I CALLED *******, VICE PRESIDENT, AND HE SAID IF **** SAYS GIVE BACK I WILL, IF NOT LET THE JUDGE DECIDE. I LET **** AND CJ KNOW WHAT HE SAID ON CONFERENCE CALL. AND HE SAID HE WOULD CONTACT HIM. THEY ARE SAYING SOMEONE NAMED JUSTIN BUT THEY HAVE NO LAST NAME OR CONTACT NUMBER FOR HIM.
I CAN FORWARD ALL TEXTS BETWEEN CJ TURNER AND **** THAT SAID IM SUPPOSED TO GET MY MONEY BACK AND THEY WERE WORKING ON IT.
ITS 20 PAGES OR MORE
DONT KNOW IF SYSTEM CAN TAKE ALL OF INFORMATION.
THEY SAID FILE REPORT ON BBB ON ****** WHICH ADDRESS IS A FALSE ADDRESS IN *********** IL .
IT GOES TO A VACANT HOUSE FOR SALE.
I FEEL I HAVE BEEN SCAMMED
Customer Reviews
3 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Patricia M
11/15/2023
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