Business ProfileforKTB Metal Roofing & Exteriors, LLC

We contracted KTB in 2020 to complete exterior remodeling on our home. They replaced siding, added metal roof, installed new windows, gutters and downspouts on the house and detached garage. We have had numerous issues beginning with the first rain after completion, the rain flows between the gutter and roof line. The Winter after completion we have cold air coming two of the new windows. We did contact them, they said they adjusted the gutters but still not working. The windows have not been addressed by them. We have siding on the rear of house that keeps coming out of track, they again came out, popped it in place, it is back out of the track. The biggest issue is after the remodel we heard animals in the walls, had an inspector come see what we could do to remediate this. He came out of the attic with pictures of gaps anywhere from 1-4 inches along the entire roof line hidden behind the gutters. Sunlight shows through the gaps. We now have at least 6 bird nests in the attic and rodents entering through the gaps. We cannot remediate this until the roof line is fixed. KTB wants me to pay them to fix the problem they created, saying this happens on older homes. This was not an issue prior to the work they completed. They have not responded to my messages except to say they cannot fix for free.