Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

2Excel Group, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor2Excel Group, LLC

    Marketing Consultant

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12600 Rockside Road Suite 207, Garfield Hts, OH 44125
    BBB File Opened:
    4/1/2005
    Years in Business:
    21
    Business Started:
    9/1/2003
    Business Incorporated:
    6/1/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Rick Calhoun, Executive Director
    • Ms. Stephanie Price, Director of Business Development
    Contact Information

    Principal

    • Mr. Rick Calhoun, Executive Director

    Customer Contact

    • Ms. Stephanie Price, Director of Business Development

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katrice W

    1 star

    09/22/2023

    2ExcelGroup was responsible for fixing deficiencies in my upstairs bathroom left by another contractor but after taking over the work they: 1) failed to verify there were appropriate permits for the work; and 2) failed to ensure that its first subcontractor, Jason ***** was capable of appropriately tiling around the bathtub, laying the floor tile, measuring the correct location of the vanity and vanity light, and grouting the floor. After discovering these deficiencies, a second worker had to completely tear out the tile work around the bath tub and start over, delaying what should have been a 6-day project into over two months. I had to purchase additional tile, grout, tools, and paint. To make matters work, Mr. LaRick *******, the owner of 2Excel Group, started on a deck project that I did not intend to complete until at least October. He expressed urgency to begin the project because he had "a guy" who was only available for a short period of time. It turned out that "the guy," Brian ********* was an uninsured, unbonded, and unregistered contractor with the City of Cleveland, who did not know how to take the appropriate measurements to construct the deck. When he entered into a payment dispute with *******, ******** called the City to report the lack of permits, which is when I discovered that ******* never applied for them. I then had to incur the expense of the permits and the cost of an inspection. In a series of email exchanges with *******, I further learned that ******** did not have limited availability but him and three others were in fact found by ******* on *********** When I stated to ******* that I was seeking a second opinion, he retaliated by stopping work on my bathroom even though I paid him the full $8,000 contract price. He eventually told me that to finish my bathroom I would have to pay him for the deficient labor on the deck. I told him the deck had nothing to do with my bathroom. I've since had to pay others to finish my bathroom and deck.

    Local BBB

    BBB Serving Greater Cleveland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.