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Find a Location

Dennison's Concrete Creations LLC has 1 locations, listed below.

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    Business ProfileforDennison's Concrete Creations LLC

    Concrete

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    12451 Melody Ln, Grafton, OH 44044-9568
    BBB File Opened:
    6/1/2022
    Years in Business:
    3
    Business Started:
    6/18/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Robert Dennison
    Contact Information

    Principal

    • Robert Dennison

    Customer Contact

    • Robert Dennison
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On March 30th we exchanged Facebook Messenger correspondence with Rob D*******, agreeing that Dennison’s Concrete Creations would perform a 16’x32’ stamped concrete pad installation at our residence. The agreement was for $8,900 to be performed as early as the middle of April, early May latest. On April 8th Rob D******* visited our residence to look over the planned installation, pick out the colors for the stamped concrete pour, and pick up a deposit of one-half the total project fee. Rob D******* had offered a $500 cost reduction if the deposit was made in cash, as well as noted he could also begin immediately vs. waiting for our deposit check to clear to begin. As so, and our want to begin the work immediately we paid a cash deposit in the amount of $4,200 and received the attached receipt from Rob D*******. Following his receipt of the deposit he began making numerous excuses of not being able to start work, colors chosen no longer available, stated he was in the hospital, then could not get gravel delivered, and for the most part would not answer or return phone calls, texts, or FB msgs. When asked if he needed to now decline the work based on his issues and return our deposit, he still indicated that he could perform the work. Upon further extensive lack of responding to calls, texts, FB msgs, we informed him that do to non-performance of the agreed work we required our deposit back and he agreed to do so and mail us a check. After repeated weeks of his failing to do so, we informed him we would have to proceed with taking actions to secure the return of our deposit. On May 25th he indicated that he could not return our deposit at this time for personal reasons and needed time to do so. We were then also contacted by another individual indicating the same situation. We feel we have been scammed out of a large amount of money by Rob D*******, and this done in a fraudulent manner

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Taylor T

    1 star

    01/04/2024

    Rob ******** is completely unprofessional. Lack of accountability, response, and rude. Never showed up when he said he would. Delayed and rescheduled over 5 times. Took over 45 days to complete driveway extension that he said would be done in the next week. Left a mess, sloppy work. Terrible person to deal with. He also didn't pay the concrete pouring company and two of their representatives came to my house asking how to reach him. Rob is verbally abusive and full of excuses. I paid him the full amount of my job upfront and had to continually follow up and reach out and it is still not completed! Awful experience. Do not use this company (Dennison's Concrete Creations LLC)!!

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