Business ProfileforGoins Excavating LLC

Awful experience with Dallas of Goins Excavating. We received a number of quotes (some much less than his) and chose to go with him because he seemed very honest and reliable. He told us he would not leave us hanging and would stick with us until the job was complete. He worked hard initially and we were impressed. But after lots of rain, the seed he put down was almost completely washed away. Obviously an act of God, no one’s fault. We were told he’d be back to over-seed. We paid him $12,000 for the job and after receiving payment, he became completely disinterested in completing the job. We contacted him multiple times last fall and he said it was too late in the season to plant seed. Meanwhile our neighbors planted a lawn and theirs grew in beautifully after this communication. This spring we contacted him again. He said he would let us know when he could come out. No response for a month. We contacted him again and got a very short response but he showed up for a half hour to over-seed. He then proceeded to send us an extremely nasty email saying we were neglectful and this is our fault and we should look into Hydro seeding as an alternative. First, we spent countless hours watering last summer (with a newborn baby which makes this even more frustrating!). Second, why would we hire someone else and pay even more for Hydro seeding when we hired him to do just that? If this was the route our yard needs then he should have done this in the first place! As the expert, he should have identified that or make it right now and do the hydro seeding himself. He continued being disrespectful via email and refused to complete the job. When we tried to explain these facts to him, he accused us of harassing him. Pictures provided so you can be the judge. He told us he is proud of this… Learn from our lesson and do not hire Goins Excavating. We are so sorry we did.