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ComplaintsforWood Bookkeeping & Tax Service
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/07/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired Mr. Wood over a year ago. He was to file our taxes for 2019 & 2020 He did not. He still has our paperwork & information. We saw him in Dec 2021 he said he needed our bank acct info to set up a direct deposit. I emailed it to him twice. He claims he never received either of my emails. When I called him he acted like he did not know what I was talking about. Mr. Wood was supposed to call back WED 4-6-22 @ 3:00 pm, he did not. I called him today 4-7-22 & his phone range no voice mail. I am afraid he has lost our information. i want my information back so we can at least have someone else do it.Initial Complaint
10/29/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In early April 2020 I dropped off all the appropriate documents for filing federal, state and local taxes for my wife ***** & I (filing jointly) and my 33 year old daughter *** to Mr D** **** of **** Bookkeeping & Tax Service, **** ******** ** ***** ***** ****. Despite calls as far back as July, Mr **** has failed to contact me to go over and file our tax returns for 2020. At this time I am delinquent in filing my taxes and ask that Mr **** return all the documents I provided him in April.
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Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 2:00 PM |
SuSunday | Closed |
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.