Business ProfileforD&R Fence and Handrail, LLC

They completed our 410 ft black aluminum fence 7/15/21 We paid for double arched Gates but they weren't in they said they would be in at the end of the month, so they put in straight gates for the time being. From afar the fence looked fine. They told us to stay off of it for a few weeks, which we did. So a month or so later I went out to try to clean the fence off. They did it on a really wet muddy day so there was mud all over the fence. I noticed that there were scratches and multiple screws missing and loose posts. I contacted them they came out and replaced the screws and spray painted spots of the fence and told me to give the posts a few more weeks and good rainfalls to make the concrete set. We did just that and contacted them about a month later telling them they were still loose and that the front fence line was crooked. I inquired about the arched gates they said they still weren't in yet. They said that they would look at the fence posts when they came out with the gates. I continue to contact them every few months inquiring about updates they continue to tell me that the arch gates were not in. Each time they said that they would fix the issues I spoke to them on the telephone multiple times and through text. They even said that they would come out and just fix the issues even if the arch gates weren't in which they never did. Today 4/25/22. They were going to come out once again but didn't and then we're texting me putting the blame on us and then the owner called me very argumentative telling me that it was our fault that we must have pushed on the posts, conversation went on about how it was not his fault that there were problems, and then he told me to get a lawyer and sue him and hung up on me.