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Find a Location

H E Thornes Electrics LLC has 1 locations, listed below.

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    Business ProfileforH E Thornes Electrics LLC

    Electrician
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/13/2023

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers electrical work in Allen County and surrounding areas.

    Business Details

    Location of This Business
    Harrod, OH 45850-9731
    BBB File Opened:
    3/10/2023
    Years in Business:
    5
    Business Started:
    3/18/2019
    Business Incorporated:
    3/18/2019
    Accredited Since:
    3/13/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Alternate Business Name
    • H E Thornes Electrical
    Business Management
    • Mr. Harvey Thornes, Owner
    Contact Information

    Principal

    • Mr. Harvey Thornes, Owner

    Customer Contact

    • Mr. Harvey Thornes, Owner

    Industry Tip

    BBB Tip: Hiring an electrician

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 5/18/23 ****** ******* and helper showed up to do a electrical job at my residence. They were hired to install new 200 AMP meter box and separate 4 circuits. He unhooked the power from the pole to the house and pulled the meter without AEP present (not allowed by AEP). The connections from the pole to the house were not waterproof and the meter box was also not waterproof as he did not use conduit on top of the box. It was bid as a one day job and it took a week and 4 trips before I had to fire him. ****** did not even come on the 4th trip, he sent his helper who had no idea what needed to be done to fix the problem. I then hired another electrician and he found a bare hot wire that ****** left out of the junction box and stuffed under my insulation (fire hazard) in the attic. He also found where ****** spliced into 2 wires, right next to 2 junction boxes, creating another fire hazard. I paid ****** $1900 cash on 5/19/23 when he said I was good to go and if I had any problems "just let me know". Later that night I found outlets that were not working and tried to contact him and did not hear from him until the morning of 5/22/23 via text. When he showed up that morning (3rd visit) with his helper, he was unprofessional and belligerent. He went into the attic and I thought that he had fixed the problem, but did not. I asked ****** to look at a couple of issues I had with his work and he would not get out of his van. I had to physically stand in front of his van to get him not to leave and look at my concerns. At one point, ****** was telling his helper to get in the van (who was trying to listen to my concerns) or he was leaving him at my house. I have occurred an additional $1000 in repairs to fix his dangerous work and I'm looking for a full refund on what I paid ******. He is driving around in his work van and proudly displaying a BBB accredited sticker on the back that should not be there. I have attached pictures of the areas from the attic.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    peter h

    1 star

    09/26/2023

    this guy has the IQ of a gold fish. getting him to understand the issue is a job by itself do not recommend . wasted my time.

    H E Thornes Electrics LLC Response

    10/11/2023

    *****. We dont want what youre selling. Please take no for an answer. ************ is not or has never been, and will never be a customer of HET ****************** LLC.

    Local BBB

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