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ComplaintsforQuality By Design, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/16/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Flooring confirmed by ********* ******** representative, manufacturer and inspector that it was not done properly. Manufacturer said he voided the warranty. ***** ******* (business owner and person who placed floor) stated last feb that he was at fault and would be out to fix what he did by mid August 2022. Since then he will not return calls, emails, texts etc.. he is a contractor for ********* ******** as well and a representative there has had an ongoing email with us and Shane encouraging him to fix his mistakes. No response. We are getting ready to use our lawyer. We paid him in full and he did it wrong and needs to make this right.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.