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Business ProfileforAll Tune and Lube Columbus
Additional business information
At-a-glance
Overview
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4462 Cemetery Rd, Hilliard, OH 43026-1101
- BBB File Opened:
- 4/7/2021
- Business Started:
- 9/15/2020
- Alternate Business Name
- All Tube and Lube Columbus (ATL Total Car Care)
- All Tune and Lube
- ATL Total Car Care
- Hours of Operation
Primary
- M:
- 8:00 AM - 6:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 6:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 6:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Ivan Salaberrios, Owner
- Mr. Jack Ray, Director of Operations
- Contact Information
Principal
- Mr. Ivan Salaberrios, Owner
Customer Contact
- Mr. Ivan Salaberrios, Owner
- Mr. Jack Ray, Director of Operations
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I took my car here on 1/5/23 invoice 61217, I paid $159.90 to have my car inspected the only thing was found was a wire under the hood misplaced so they say.
I left with a bill for $1,849.95. I was charged for back rotors $239.98 but my front brakes were changed. A full inspection was not done on my car a week later I was back vehicle still making the same sound. This time I was told that there was a bungie cord attached to my front tire and that was the noise I heard. The noise stopped for a day and it came back I was there weekly trying to let them hear the sound. Finally it happened I was told at this time it was my shocks and struts which I just had replaced.
I went home and did some research and asked him to check my rack and pnion *** and the tech checked and said that was the p***lem and this was on 2/3/2023 invoice 61308 he also said that I needed suspension control arm and another alignment. I told him I just paid for one not paying for another I was told at this time that they take their vehicles somewhere else for alignments.
Well here we are and my vehicle is still making the same sound and my brakes are squeaking my front brakes that was just done. While I was there I kept seeing the same lady when I brought my car back. She was bringing hers back as well because her car wasn't fixed correctly either. We exchanged numbers. She was a black woman as well and we both felt like we were being taken advantage of by ***. I would like a refund for the intlital inspection it was never done a the back rotors. I would like my car fixed at no charge because it was never fixed. When you questioned *** he would say well you can just come get your car knowing there is something wrong with it. He would also become upset when you questioned his work.
Customer Reviews
3 Customer Reviews
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Most Recent Customer Review
Zachary M
05/10/2023
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