Additional Information
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Additional Information for Micro Center Computers & Electronics
This is a multi-location business.
- Headquarters
- 4119 Leap Rd Micro Center Corporate Headquarters, Hilliard, OH 43026-1117
- BBB File Opened:
- 9/30/1980
- Years in Business:
- 36
- Business Started:
- 6/27/1988
- Business Started Locally:
- 4/1/1980
- Alternate Business Name
- Micro Center
- Micro Electronics, Inc.
- Micro Center Retail Stores
- Micro Center Online
- Hours of Operation
Primary
- M:
- 10:00 AM - 7:00 PM
- T:
- 10:00 AM - 7:00 PM
- W:
- 10:00 AM - 7:00 PM
- Th:
- 10:00 AM - 7:00 PM
- F:
- 10:00 AM - 7:00 PM
- Sa:
- 10:00 AM - 6:00 PM
- Su:
- Closed
- Business Management
- Mr. Albert Rogers, Customer Relations Manager
- Mr. Chris Tripodo, General Manager - Mayfield Heights, OH
- Mr. Richard Mershad, President & CEO
- Mr. Tom Welsh, General Manager - Columbus, OH
- Mr. Andrew Burris, General Manager - Marietta GA
- Mr. Coy Stephens, Operations Manager - Columbus, OH
- Mr. James Brady, Operations Manager - Mayfield Heights, OH
- Mr. Dan Ivy, Retail Sales Manager - Marietta GA
- Mr. Mike Grant, Operations Manager - Marietta GA
- Ms. Demara Leos, Knowledge Manager - Marietta GA
- Mr. Jeff Solheim, Retail Sales Manager - St. Louis Park, MN
- Mr. Mike Ward, Operations Manager - St. Louis Park, MN
- Mr. Brent Wilker, Knowledge Manager - St. Louis Park, MN
- Mr. Dedrick Swain, General Manager - Duluth, GA
- Ms. Belynda Green, Retail Sales Manager - Duluth, GA
- Mr. Richard Thomason, Operations Manager - Duluth, GA
- Mr. Kenneth McAlexander, Knowledge Manager - Duluth, GA
- Mr. Joe Benincasa, General Manager - Fairfax, VA
- Mr. Jeff Katz, Retail Sales Manager - Fairfax, VA
- Mr. Abdull Gharzai, Operations Manager - Fairfax, VA
- Mr. Kenneth Brasington, Knowledge Manager - Fairfax, VA
- Mr. Jorge Alvarado, General Manager - Rockville, MD
- Mr. Marc Siegel, Retail Sales Manager - Rockville, MD
- Ms. Jackie Joiner, Operations Manager - Rockville, MD
- Mr. John Herron, Knowledge Manager - Rockville, MD
- Mr. Guy Stratton, General Manager - Houston, TX
- Mr. Mark Lucas, Operations Manager - Houston, TX
- Mr. Matthew Robinson, Knowledge Manager - Houston, TX
- Mr. Martell Lucas, General Manager - Towsend, MD
- Mr. Matt Jaquess, Retail Sales Manager - Towson, MD
- Mr. Don Johnson, Operations Manager - Towson, MD
- Mr. Edward Talhame, Knowledge Manager - Towson, MD
- Mr. Jim Bentinck, Retail Sales Manager - Dallas, TX
- Ms. Colleen Flanagan, Retail Sales Manager - Dallas, TX
- Mr. Brandon Green, Knowledge Manager - Dallas, TX
- Mr. Brian Stranges, General Manager - Denver, CO
- Mr. Jonathan Eusebio, Operations Manager - Denver, CO
- Mr. Michael Portnoy, Knowledge Manager - Denver, CO
- Mr. Chuck Hutchinson, Knowledge Manager - Mayfield Heights, OH
- Mr. Charles Wilson, Knowledge Manager - Mayfield Heights, OH
- Mr. Mike Ellis, General Manager - Madison Heights, MI
- Ms. Colleen Niemiec, Operations Manager - Madison Heights, MI
- Mr. Greg Moore, Knowledge Manager - Madison Heights, MI
- Mr. Bruce Stern, General Manager - St. David's, PA
- Mr. Alex Stabinski, Retail Sales Manager - St. David's PA
- Mr. Jeff Kemper, Knowledge Manager - St. David's, PA
- Mr. Daniel Gallo, General Manager - Paterson, NJ
- Tahnee Nolasco, Retail Sales Manager - Paterson, NJ
- Ms. Lois Garda, General Manager - Yonkers, NY
- Mr. Richard Cardenas, Retail Sales Manager - Yonkers, NY
- Mr. Robleh Gulaid, Operations Manager - Yonkers, NY
- Mr. Arse Askarya, General Manager, Cambridge, MA
- Mr. Juan Cabrera, Retail Sales Manager - Cambridge, MA
- Mr. Peter Donoghue, Operations Manager - Cambridge, MA
- Mr. Charles Coleman, Knowledge Manager - Cambridge, MA
- Mr. Tom Eckert, General Manager - Westbury, NY
- Mr. Daniel Martins, Retail Sales Manager - Westbury, NY
- Mr. Robert Mucaria, Operations Manager - Westbury, NY
- Mr. Patrick Raeihle, Knowledge Manager - Westbury, NY
- Ms. Layda Cardoso, General Manager, Westmont, IL
- Miss Katie Ryza, Retail Sales Manager - Westmont, IL
- Mr. Leo Chavez, Operations Manager - Westmont, IL
- Mr. Nicolas Carranza, Knowledge Manager - Westmont, IL
- Mr. Jeff White, General Manager - Sharonville, OH
- Ms. Tonya Johnson, Operations Manager - Sharonville, OH
- Mr. Matt Lyons, Knowledge Manager - Sharonville, OH
- Aaron Nolte, General Manager - Brentwood, MO
- Mr. Scott Youngblood, Operations Manager - Brentwood, MO
- Mr. Jim Rhodes, Knowledge Manager - Brentwood, MO
- Mr. Chris Olexa, Retail Sales Manager - Tustin, CA
- Ms. Jessica Nelson, Knowledge Manager - Tustin, CA
- Mr. Matt Webb, Retail Sales Manager - Columbus, OH
- Mr. Glen Rorison, General Manager - Chicago, IL
- Mr. Edcular Crenshaw, Retail Sales Manager - Chicago, IL
- Mr. Roger Lewis, Operations Manager - Chicago, IL
- Mr. David Bruno, Knowledge Manager - Chicago, IL
- Ms. Susan Hall, General Manager - Overland Park, KS
- Mr. Jim Zehren, Retail Sales Manager - Overland Park,KS
- Mr. Keith Savasten, Knowledge Manager - Overland Park, KS
- Contact Information
Principal
- Mr. Richard Mershad, President & CEO
Customer Contact
- Mr. Richard Mershad, President & CEO
- Additional Contact Information
Fax Numbers
- (614) 850-3001Primary Fax
- (614) 326-8517Other Fax
Phone Numbers
- (614) 326-8500Other Phone
- (614) 850-3036Other Phone
Website Addresses
- (614) 850-3001
- Serving Area
- AK
- AL
- AR
- AZ
- CA
- CO
- CT
- DC
- DE
- FL
- GA
- HI
- IA
- ID
- IL
- IN
- KS
- KY
- LA
- MA
- MD
- ME
- MI
- MN
- MO
- MS
- MT
- NC
- ND
- NE
- NH
- NJ
- NM
- NV
- NY
- OH
- OK
- OR
- PA
- RI
- SC
- SD
- TN
- TX
- UT
- VA
- VI
- VT
- WA
- WI
- WV
- WY
- Products and Services
- computer hardware
- Refund and Exchange Policy
- http://www.microcenteronline.com/site/customer-support/return-policy.aspx
Please check the company's website or directly with the company for current details.
As of 4.4.13 the website Micro Center Return Policy Stated:New merchandise may be exchanged or returned for refund with your original packing slip subject to the conditions listed below. Micro Center® reserves the right to decline any return or exchange where the product is not in "like-new" condition. "Like-new" means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number, contact Customer Service. Shipping charges incurred in connection with the exchange or return of new merchandise are non-refundable.We guarantee your satisfaction on every product we sell with a full refund — and you won’t even need a receipt.* We want you to be satisfied with your Micro Center purchase. However, if you need help or need to return an item, we’re here for you!If an item you have purchased from us is not working as expected, please visit one of our in-store Knowledge Experts for free help, where they can solve your problem or even exchange the item for a product that better suits your needs.If you need to return an item, simply bring it back to any Micro Center store for a full refund or exchange. *If you are a Micro Center Insider or if you have provided us with validated contact information (name, address, email address), you won’t even need your receipt.Desktop / notebook computers, tablets, processors, motherboards, digital cameras, camcorders and projectors, and CD/DVD duplicators may be returned within 15 days of purchase. All other products may be returned within 30 days of purchase. Merchandise must be in new condition, with original carton/UPC, and all packaging/accessories/materials. If you need to return software, a game or a movie, remember that you may not retain any copies — it’s not legal, and it’s not nice.Refunds will take up to 14 business days to process from the date that Micro Center® receives the merchandise, and will be credited to the credit card or debit card account used for the original purchase.PLEASE SAVE YOUR PACKING SLIPPlease note that we are not responsible for expenses, fees or other costs incurred by our Customers as a result of defective or incompatible products.For further information on how to return merchandise online, click on the following link: How to Return an item to Micro Center Online®. Merchandise is deemed returned online on the date that an RMA is obtained provided that Micro Center® receives the merchandise within 10 days of the issuance of the RMA. Merchandise received after the expiration of 10 days from the date of issuance of the RMA is deemed to be returned online on the date that Micro Center® receives the merchandise, and Micro Center® may exercise the rights and remedies set forth in the Terms of Sale including, but not limited to, the right to refuse to accept delivery of the merchandise and to charge the customer the retail price of the merchandise plus a handling charge. You may also return or exchange new merchandise at your local Micro Center® store in accordance with the return policy of that store.
- Business Categories
- Computer Hardware, Computer Parts
Contact Information
Business hours
Today,Closed
MMonday | 10:00 AM - 7:00 PM |
---|---|
TTuesday | 10:00 AM - 7:00 PM |
WWednesday | 10:00 AM - 7:00 PM |
ThThursday | 10:00 AM - 7:00 PM |
FFriday | 10:00 AM - 7:00 PM |
SaSaturday | 10:00 AM - 6:00 PM |
SuSunday | Closed |
Accreditation
This business is not BBB Accredited
Years in Business: 36
BBB Rating
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