Current Alerts For This Business
5. Fulfill all contracts, commitments and representations.
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
Additional business information
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On Sept. 5, 2024 the Ohio Attorney General filed a civil lawsuit in Franklin County Common Pleas Court accusing defendants Joseph Slye and David Harvey and Magic Touch Exteriors, LLC, of soliciting contracts for roof, gutter and siding repairs in the wake of severe storms but allegedly often failing to deliver the promised services to homeowners across the Midwest in violation of state consumer protection laws. The lawsuit seeks restitution for affected consumers, civil penalties and injunctive relief to prevent the company and its operators from engaging in similar practices in the future.
The matter is pending.
For more details you may wish to contact:
- The Ohio Attorney General's Office Help Center
Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, https://www.ohioprotects.org/
- The Franklin County Clerk of Courts office,
373 South High Street, Columbus, OH 43215, phone 614-525-3600, http://www.franklincountyohio.gov/clerk/cio.cfm or online http://fcdcfcjs.co.franklin.oh.us/CaseInformationOnline/ and https://www.ohioattorneygeneral.gov/Media/News-Releases/September-2024/AG-Yost-Sues-Another-Storm-Chaser-for-Home-Improve
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 5556 Hilliard Rome Office Park, Hilliard, OH 43026-7286
- BBB File Opened:
- 10/23/2019
- Years in Business:
- 4
- Business Started:
- 9/17/2019
- Date of New Ownership:
- 3/31/2023
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Hours of Operation
Primary
- M:
- By Appt. Only
- T:
- By Appt. Only
- W:
- By Appt. Only
- Th:
- By Appt. Only
- F:
- By Appt. Only
- Sa:
- By Appt. Only
- Su:
- By Appt. Only
- Business Management
- Mr. Joseph D. Slye, General Manager of Operations
- Mr. David Allen Harvey, CEO/Owner
- Contact Information
Principal
- Mr. David Allen Harvey, CEO/Owner
Customer Contact
- Mr. Joseph D. Slye, General Manager of Operations
- Mr. David Allen Harvey, CEO/Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
32 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/06/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
16 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Lynn C
04/12/2024
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